2008 Interviewing Phones Survey 
Make or Break Moments
JANUARY 20, 2010
Of course that means we have to engage them in conversation – exit interviews – follow up surveys or phone calls to ask about the service and experience and then listen for patterns. She was looking for patterns. We need to do the same thing with our customers.
Ideas.Ted
MARCH 3, 2022
Late one night in December of 2008, Amy received a message from a mutual friend that Deepa’s health had taken a serious downward turn. The person who answered the phone explained that Deepa had died that morning. “I Amy wanted to call her old friend. Amy put off calling her old friend. But drifts are more common. Full stop.”.
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On The Job
APRIL 13, 2009
But hold the phone -- jumping from a "battleship to a fishing boat" as one small business owner put it may not be that easy. In interviewing small business owners for my Gannett ContentOne (formerly known as Gannett News Service)and USAToday.com column, I discovered that there is some trepidation about hiring "big company" employees.
The Small Business Blog
NOVEMBER 30, 2009
Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Many India SMBs are turning to SaaS CIOL News Reports : KOLKATA, INDIA: India SMBs (Small and medium business or companies with up to 999 employees) are on track to spend US$30 million on accounting software in 2009, showing a 5 per cent growth over 2008.
The Small Business Blog
NOVEMBER 23, 2009
Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk This interview with one private lender tells what private lenders look for before investing and one way to find one. OnlineOffice: Overview Get the Flash Player to see this player. Copyright © 1994-2010 Winweb® · All rights reserved.
Service Untitled
FEBRUARY 17, 2011
Customer service representative Donna Petrosini was speaking with Karen Ford, a customer since 2008, when Ford began to slur her words and dropped the phone. “I was on the phone with one of our long-time customers, and suddenly she was unable to respond to my questions. Good service valued over good food?
Service Untitled
MARCH 2, 2010
In December, 2008 Wells Fargo stepped in after the government forced the sale to avoid the failure of Wachovia. When Wachovia and First Union merged, they became one of the largest personal and business banks in the US.
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