2006 Interviewing Organization Training 
Success
SEPTEMBER 5, 2022
After receiving his diagnosis in August 2006, Lester went through treatment, worked his way back into the major leagues and pitched—and won—a World Series game. Then, in May 2008, he became the 18th pitcher in the history of the storied Red Sox organization to throw a perfect game. With that approach, Lester became a hero to many.
Eat Your Career
JANUARY 14, 2019
So, back in 2006, I started a blog for admins called The Executive Assistant’s Toolbox, where I shared tips and tricks for success in the field. I was being interviewed by major news publications! I eventually started my own company providing career coaching and training—and the rest is history! I felt called to it from day 1.
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Service Untitled
SEPTEMBER 22, 2010
In this part of the interview, we talk about how customer service ties in with the different types of American Express cards and how American Express approaches the important topics of empowerment and taking ownership of issues. To read this part of the interview, click “read more” below.
Service Untitled
AUGUST 26, 2010
This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Question: Where are the other ones?
Service Untitled
SEPTEMBER 3, 2010
This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.
Service Untitled
OCTOBER 7, 2010
Click “read more&# to read the interview. After 23 years here, our competition cannot replicate the level of service we provide, customer service is part of our DNAnswer: We hire for it, we train for it, we reinvest in our people through constant upskilling. This is the final part of the interview with Doria.
Brilliantly Better
APRIL 29, 2010
How To Train Your Brain First of all, let me tell you that I was in search for something similar to Lumosity for a long time. Brain Exercises Just like physical exercise, brain training must be performed in a balanced way. Train Brain for Attention: Lost In Migration Apparently, this was the most difficult game for me.
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