The Small Business Blog

NOVEMBER 13, 2007

I sent about 70 emails to different wine farms around SA and received about 5 positive replies. So now I had my supplier with whom by this stage I had built up a good base for a trustworthy supplier by way of emails. I had also started working on a business plan for which I had downloaded a template off the internet.

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Service Untitled

OCTOBER 26, 2010

Admittedly,companies like Zappos can afford to spend millions on developing their brand loyalty, but didn’t they all start out small and learn from their own mistakes? Here are some of the basics I learned: Listen to what customers want. So what comprises quality customer service and how can we do it better?

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Brilliantly Better

SEPTEMBER 30, 2010

Learn how to assess imbalances, how to get rid of the deadlines (replacing them with livelines, that is) and how to create the life you want. Well, I dont. I think productivity means having a life while still getting things done. Introducing Assess - Decide - Do my life management framework. As simple or as complicated as you see fit. {

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2010 Promotion Twitter 2006 40

Service Untitled

MARCH 16, 2009

Because customers don’t have to keep calling or emailing back to get their issue resolved, representatives are able to move on and help other customers instead of having to go back and keep addressing the same problem. When an issue is resolved on the first contact, one representative handles the issue and knows what it is about.

Customer Service 40

Customer Service Etiquette Phones 2006 40

Brilliantly Better

AUGUST 31, 2010

Learn how to assess imbalances, how to get rid of the deadlines (replacing them with livelines, that is) and how to create the life you want. Well, I dont. I think productivity means having a life while still getting things done. Introducing Assess - Decide - Do my life management framework. As simple or as complicated as you see fit. {

2010 40

2010 Promotion Twitter 2006 40

Brilliantly Better

MAY 1, 2010

Learn how to assess imbalances, how to get rid of the deadlines (replacing them with livelines, that is) and how to create the life you want. Well, I dont. I think productivity means having a life while still getting things done. Introducing Assess - Decide - Do my life management framework. As simple or as complicated as you see fit. {

2010 40

2010 AT&T Twitter Promotion 40

Brilliantly Better

FEBRUARY 28, 2010

Learn how to assess imbalances, how to get rid of the deadlines (replacing them with livelines, that is) and how to create the life you want. Well, I dont. I think productivity means having a life while still getting things done. Introducing Assess - Decide - Do my life management framework. As simple or as complicated as you see fit.

Promotion 40

Promotion 2010 Twitter AT&T 40

Brilliantly Better

OCTOBER 31, 2010

Learn how to assess imbalances, how to get rid of the deadlines (replacing them with livelines, that is) and how to create the life you want. Well, I dont. I think productivity means having a life while still getting things done. Introducing Assess - Decide - Do my life management framework. As simple or as complicated as you see fit. {

2010 40

2010 Promotion Social Media Twitter 40

Brilliantly Better

JULY 31, 2010

Learn how to assess imbalances, how to get rid of the deadlines (replacing them with livelines, that is) and how to create the life you want. Next post: 7 Ways To Avoid Pessimism subscribe by RSS follow me on Twitter subscribe by email join me on Facebook Wanna Know How I Get Things Done? Well, I dont. Build Reputation!

2010 40

2010 Promotion Twitter AT&T 40

Brilliantly Better

JULY 1, 2010

Learn how to assess imbalances, how to get rid of the deadlines (replacing them with livelines, that is) and how to create the life you want. Well, I dont. I think productivity means having a life while still getting things done. Introducing Assess - Decide - Do my life management framework. As simple or as complicated as you see fit.

Promotion 40

Promotion 2010 Twitter 2006 40

Brilliantly Better

SEPTEMBER 8, 2010

Dragos Roua – Brilliantly Better The Personal Development Blog Home About me Top posts Archives Downloads Audio Recommended Products Contact How To Manage Your Receipts by dragos on September 9, 2010 · 5 comments in Digital Tools , Productivity & Effectiveness Tweet I like to travel. That’s all. I know, I’m picky.

Management 40

Management Business Cards 2010 Expenses 40

Brilliantly Better

SEPTEMBER 14, 2010

Here are some things you will learn from this ebook. iAdd is a 100% compatible implementation of the framework (you will learn in the ebook how can you subclass the main framework and add your own techniques to it) and it was built applying the very concepts described in the ebook, in only 30 days, without any prior knowledge of Objective C.

Dropbox 40

Dropbox 2010 Email Learning 40

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SEPTEMBER 7, 2010

Dragos Roua – Brilliantly Better The Personal Development Blog Home About me Top posts Archives Downloads Audio Recommended Products Contact Life’s Not Fair by dragos on September 7, 2010 · 5 comments in Spirituality & Beliefs Tweet Life’s not fair. Never was and never will be. Well, I dont.

2010 40

2010 Assertiveness Twitter Goals 40

Brilliantly Better

MAY 31, 2010

Learn how to assess imbalances, how to get rid of the deadlines (replacing them with livelines, that is) and how to create the life you want. Well, I dont. I think productivity means having a life while still getting things done. Introducing Assess - Decide - Do my life management framework. As simple or as complicated as you see fit. {

2010 40

2010 AT&T Twitter Promotion 40

Brilliantly Better

MARCH 31, 2010

Learn how to assess imbalances, how to get rid of the deadlines (replacing them with livelines, that is) and how to create the life you want. Well, I dont. I think productivity means having a life while still getting things done. Introducing Assess - Decide - Do my life management framework. As simple or as complicated as you see fit. {

2010 40

2010 Promotion AT&T Twitter 40

Brilliantly Better

JULY 4, 2010

Learn how to assess imbalances, how to get rid of the deadlines (replacing them with livelines, that is) and how to create the life you want. subscribe by RSS follow me on Twitter subscribe by email join me on Facebook Wanna Know How I Get Things Done? Well, I dont. Introducing Assess - Decide - Do my life management framework.

2010 40

2010 Dropbox Twitter AT&T 40

Brilliantly Better

SEPTEMBER 14, 2010

He gave me his email and from that point, our message exchange speed changed from the speed of a pedestrian in a park, to a supersonic ariplane. I did wrestling in junior high and high school and always wanted to learn a striking-based martial art. To my surprise, he replied almost instantly. Well, I dont.

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Interviewing 2010 Social Media AT&T 40

Men With Pens

AUGUST 18, 2011

Once you’ve finished, you feel like you’ve learned something (yes, even with a sales page). 2: We learn what a landing page is. It’s available for free download (you don’t even need to put in your email address), and it has an unusual and innovative structure. Some blog posts, sales pages and ebooks just work.

Skills 40

Skills Copyright 2006 AT&T 40

Brilliantly Better

JUNE 7, 2010

Dragos Roua – Brilliantly Better The Personal Development Blog Home About me Top posts Archives Downloads Audio Recommended Products Contact Inhale. And learning Objective C from scratch in one month looked like one hell of a challenge. The game, called iFlipEm Lite , was written in lua, a very easy to learn programming language.

2010 40

2010 AT&T 2006 Learning 40

Brilliantly Better

JUNE 30, 2010

Being A Productivity Junkie I had my share of GTD from its early days, back in 2005-2006. I started to GTD in 2006 and I was an evangelist until 2008. Learn how to assess imbalances, how to get rid of the deadlines (replacing them with livelines, that is) and how to create the life you want. Well, I dont.

2010 40

2010 AT&T 2006 Dropbox 40

Brilliantly Better

FEBRUARY 28, 2010

So at this point, I decided to start learning it. Learn how to assess imbalances, how to get rid of the deadlines (replacing them with livelines, that is) and how to create the life you want. And we always can learn something new! I learned the same concept in social work. This was the problem. Well, I dont.

2010 40

2010 Skills Twitter Promotion 40

Brilliantly Better

NOVEMBER 29, 2010

Dragos Roua – Brilliantly Better The Personal Development Blog Home About me Top posts Archives Downloads Audio Recommended Products Contact Do You Have The “Glass Wall&# Syndrome? Learn how to assess imbalances, how to get rid of the deadlines (replacing them with livelines, that is) and how to create the life you want.

2010 40

2010 AT&T Goals Twitter 40

Brilliantly Better

APRIL 14, 2010

More or less… The ebook is a free download at Positive Provocations and I recommend it for anyone who want to get a glimpse of Zeenat’s writing. Her book is called “The Book Of Wisdom – 50 Ideas For The All Around Balanced Life” and it’s also a free download (yes, you should click this link like right now!). Well, I dont.

2010 40

2010 Health AT&T Lifestyle 40

Brilliantly Better

SEPTEMBER 8, 2010

The bad news is that all you’ve learned or decided to apply so far will be completely useless if you don’t have patience. I will compile an ebook and make it available on this blog as a free download in a couple of days. That’s the good news. He stayed in his time bubble, waiting for me to remember his name. Ok, Now What?

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2010 AT&T Learning Twitter 40

Brilliantly Better

OCTOBER 3, 2010

and for that I am really happy, Ian is a wonderful writer (and, for me, the number one source for learning and implementing things about non-violent communication). I like the fact that the principles I learned in this book do not only apply to work in general but also to any other aspects of life. For the rest of it, go here.

2010 40

2010 Twitter AT&T Learning 40

Brilliantly Better

JUNE 14, 2010

Dragos Roua – Brilliantly Better The Personal Development Blog Home About me Top posts Archives Downloads Audio Recommended Products Contact When Everything Falls Apart by dragos on June 14, 2010 · 12 comments in Free speech Tweet This is a guest post by Petteri Ollila, @PetteriOllila. Are You Ready To Be Happy? Well, I dont.

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2010 AT&T Learning Twitter 40

Brilliantly Better

JULY 19, 2010

It was published in December 2006. Learn how to assess imbalances, how to get rid of the deadlines (replacing them with livelines, that is) and how to create the life you want. subscribe by RSS follow me on Twitter subscribe by email join me on Facebook Wanna Know How I Get Things Done? Let’s start the list: 1.

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2010 AT&T 2006 Twitter 40

Brilliantly Better

MARCH 8, 2010

For anybody trying to learn about how to acquire financial freedom there are tons of free or paid materials on the Internet. Technically, you can learn everything you want about budgeting, emergency funds and stuff like that. The Deeper Meaning What I really loved about this guide is not the technical stuff. Well, I dont.

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Finance 2010 Interviewing 2009 40

Brilliantly Better

SEPTEMBER 6, 2010

I have written both paid and free ebooks and I didn’t see any difference in the number of downloads. Learn how to assess imbalances, how to get rid of the deadlines (replacing them with livelines, that is) and how to create the life you want. I don’t think you should focus more on the problem solved by that ebook than on its price.

2010 40

2010 AT&T Lifestyle Skills 40

Brilliantly Better

SEPTEMBER 16, 2010

You start by learning from a very high perspective what Assess, Decide, Do means, how your being is acting on each realm and how you can identify your life imbalances using only the 3 aforementioned realms This will sound more like what I write on my blog on a regular basis. You’re right. I have what you need. Well, I dont.

Dropbox 40

Dropbox 2010 AT&T Learning 40

Brilliantly Better

SEPTEMBER 1, 2010

Because we’ve learned so many things and we know so many processes that we forgot our own identities. Because I’m learning something from him that I can’t find anywhere else. I’m learning how to be a weirdo. This is a pretty big thing to learn, believe me. Not only I learned and gained experience. Look inside.

2010 40

2010 AT&T Learning Twitter 40

Brilliantly Better

JUNE 6, 2010

Dragos Roua – Brilliantly Better The Personal Development Blog Home About me Top posts Archives Downloads Audio Recommended Products Contact The Creative Life – Play Your Way to Success by dragos on June 7, 2010 · 16 comments in Success & Wellness , motivation Tweet This is a guest post by Mars Dorian, @marsdorian.

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2010 AT&T Twitter Learning 40

Brilliantly Better

NOVEMBER 25, 2010

Over the years I slowly learned the subtle science of feeling good in my discomfort zone. For that, I had to learn Objective C from scratch and implement myself all the functionality I needed. For instance, in my social life (again) every day spent at the office is a day of learning. We’re somehow friends. Well, I dont.

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2010 AT&T Learning Twitter 40

Brilliantly Better

NOVEMBER 23, 2010

Learn how to assess imbalances, how to get rid of the deadlines (replacing them with livelines, that is) and how to create the life you want. Well, I dont. I think productivity means having a life while still getting things done. Introducing Assess - Decide - Do my life management framework. As simple or as complicated as you see fit. {

2010 40

2010 Health Twitter Goals 40

Brilliantly Better

OCTOBER 6, 2010

Dragos Roua – Brilliantly Better The Personal Development Blog Home About me Top posts Archives Downloads Audio Recommended Products Contact Tempered Steel by dragos on October 6, 2010 · 7 comments in Personal Development Tweet Ever witnessed how steel is tempered? Well, I dont. As simple or as complicated as you see fit. {

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2010 AT&T Twitter Goals 40

Brilliantly Better

SEPTEMBER 26, 2010

For some reason, I always found it easy to learn them, and had a great time using them. A programming language can be learned and applied just like learning French or Japanese. Reality Is Created With Words If you ever learned a foreign language you remember that special feeling of expansion, both inward and outward.

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2010 AT&T Learning Filing 40

Brilliantly Better

APRIL 18, 2010

Dragos Roua – Brilliantly Better The Personal Development Blog Home About me Top posts Archives Downloads Audio Recommended Products Contact How a Two-Word Aussie Catchphrase Can Change Your Life Forever by dragos on April 19, 2010 · 12 comments in Personal Development Tweet This is a guest post by David Damron, @daviddarmon.

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2010 AT&T Stress 2005 40