The Small Business Blog

NOVEMBER 13, 2007

I sent about 70 emails to different wine farms around SA and received about 5 positive replies. So now I had my supplier with whom by this stage I had built up a good base for a trustworthy supplier by way of emails. I had also started working on a business plan for which I had downloaded a template off the internet.

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Men With Pens

JUNE 17, 2012

I’ve worked on my writing skills hardcore to potentially reach a larger audience, and my hard work seemed to pay off: one day I got an email from an outside party who wanted to sponsor my work. There’s a great application that you can download for free on your tablet or mobile device called DocuSign, which should cover the basics.

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Service Untitled

APRIL 22, 2010

Have meetings, informal chats, luncheons, and/or emails to keep everyone in touch. photo credit: Stipo team Possibly Related Posts: Promoting a small business through excellent customer service Karen has a new online business selling custom dog collars, Those emails count in customer service Emails can be an important part of business.

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APRIL 2, 2009

Some useful contact volume metrics to track are: The number of phone calls, live chats, emails, etc. It can certainly be misused or misunderstood, but assuming it’s collected properly, it won’t make mistakes. The time each interaction takes to complete. How many people are working at a given time.

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Success

JULY 27, 2022

But around 2006, when he was starting his short-video production company, Sizzle It!, your clients, vendors and employees—can simply join in via web without… downloading or signing up.”. Scott Gerber is just as comfortable working at home , in coffee shops or in shared workspaces.

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Service Untitled

JUNE 4, 2009

An entrepreneur I met with recently told me that his company regularly calls and emails its competitors to see how good they are. They measure objective things like how long it takes to get a human on the phone, how long it takes to get a product, how long it takes to get an email response, etc.

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MAY 19, 2010

Some of my colleagues send thank you notes by email, but I prefer to write them by hand. It makes so much more of a positive impression on recipients than an email, especially since so few people take the time to send them anymore.

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OCTOBER 26, 2010

People2People Service QAQNA Return Customer Steve Curtin Vigilant Futures Of Interest web time clock Office Supplies Business Plan Writer Employee Recognition Reputation Defender Richard Kimball Goldman Sachs Service Untitled is proudly powered by WordPress | Theme by Valen Designs LLC | © 2006 - 2010 Service Untitled Group rss entries

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MARCH 16, 2009

Because customers don’t have to keep calling or emailing back to get their issue resolved, representatives are able to move on and help other customers instead of having to go back and keep addressing the same problem. When an issue is resolved on the first contact, one representative handles the issue and knows what it is about.

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Service Untitled

MARCH 15, 2010

Complimentary in-flight email and instant messaging known as “Beta Blue&# , first checked bag free, 36 channels of Directv, 100 channels of XM Radio, and unlimited named snacks are advertised on their website.

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Service Untitled

JUNE 30, 2010

When dealing in customer service, the importance of call centers and emails make profound impressions, however the interaction is generally private; that is between the customer service representative and the customer. When you enter the world of social media, service or product problems can immediately become public discussions.

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SEPTEMBER 24, 2010

Make sure to enter the caller’s name, phone number, and/or email address. After the contact, please email this information to Cate Sharkey at csharkey@starbucks.com immediately. Notate the case accordingly. Until further notice, there is no need to forward case notes to the DM and request follow-up through that channel.

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AUGUST 30, 2010

Elizabeth used to spend countless hours replying to customers and answering questions by email; so much time that she didn’t have time for her own family, so what did she do? Consequently there are fewer emails now to answer and a lot more time to devote to her family.

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Service Untitled

OCTOBER 28, 2010

Based on statistics, 29% of users will leave their phone numbers when submitting feedback, and 60% will give their real email addresses. Kampyle , a provider of feedback analytics claim they can figure out why a customer has abandoned their shopping cart. So how do structured data analysis feedbacks work?

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Service Untitled

OCTOBER 6, 2010

We call a business at 4:45 and the person answering the phone can’t email or fax the relevant paperwork because everyone is getting ready to close the office at 5:00. Maybe it’s time for a bit of attitude adjustment? Think of it this way if you would.

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Service Untitled

AUGUST 12, 2010

If you keep a database of addresses and email lists, send your customers birthday cards, promotions, and current interesting information. Admit when something has gone wrong, and correct your mistake. Always apologize to the customer. Stay in contact with the customer, and know their needs.

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JUNE 22, 2010

I also suggest a few questions to assess age group, gender, and demographics, and at the end of the survey, make sure you provide an email address or contact information for a customer who feels they may want to contact someone in your organization. You never know; you could be gaining another loyal customer.

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Men With Pens

MARCH 25, 2012

Here are a few writing tips: If you get stuck while writing, imagine yourself writing an email to a client or customer who had this particular question or problem. If you’re using Word 2007, you can download an add-in from Microsoft to save your file as a.pdf. Write in a simple, direct, and straightforward manner. And that’s it!

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Service Untitled

JANUARY 29, 2010

He has employed the use of good communication skills to his strategy, and not just the use of emails, but going out and meeting face to face with clients at regular intervals. He demonstrates by example and current references his technical expertise and how that experience makes him better than competing companies.

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Brilliantly Better

SEPTEMBER 30, 2010

As simple or as complicated as you see fit. { Well, since none of the existing solutions gave me what I want, I created my own iPhone productivity app. Based on my own framework, called Assess - Decide - Do, it will definitely change the way you look at productivity. I have stared doing such activities in ly life too.

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Brilliantly Better

AUGUST 31, 2010

As simple or as complicated as you see fit. { Well, since none of the existing solutions gave me what I want, I created my own iPhone productivity app. Based on my own framework, called Assess - Decide - Do, it will definitely change the way you look at productivity. I have stared doing such activities in ly life too.

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Service Untitled

MARCH 4, 2009

Please email me your email address and I will send you more information about the Accenture research and findings. Do you have any contact information that I could use to try and gt a copy of the report? Brian Sprague said: Apr 02, 09 at 1:05 am Tim, Sorry for the delay in responding.

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Brilliantly Better

MAY 1, 2010

12 Mini Habits For Smoother Days Reply Cancel reply Leave a Comment Previous post: How To Train Your Brain Next post: How to Reach Your Dreams through Willpower subscribe by RSS follow me on Twitter subscribe by email join me on Facebook Wanna Know How I Get Things Done? Richard | RichardShelmerdine.com´s last blog.

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Brilliantly Better

SEPTEMBER 8, 2010

Dragos Roua – Brilliantly Better The Personal Development Blog Home About me Top posts Archives Downloads Audio Recommended Products Contact How To Manage Your Receipts by dragos on September 9, 2010 · 5 comments in Digital Tools , Productivity & Effectiveness Tweet I like to travel. That’s all. I know, I’m picky.

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Management Business Cards 2010 Expenses 40

Brilliantly Better

FEBRUARY 28, 2010

Cancel reply Leave a Comment Previous post: About Limitation – My First Podcast Next post: Communicating Honestly Without Going Overboard subscribe by RSS follow me on Twitter subscribe by email join me on Facebook Wanna Know How I Get Things Done? I have stared doing such activities in ly life too.

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Brilliantly Better

OCTOBER 31, 2010

Well, since none of the existing solutions gave me what I want, I created my own iPhone productivity app. Based on my own framework, called Assess - Decide - Do, it will definitely change the way you look at productivity. I have stared doing such activities in ly life too.

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Brilliantly Better

JULY 31, 2010

Next post: 7 Ways To Avoid Pessimism subscribe by RSS follow me on Twitter subscribe by email join me on Facebook Wanna Know How I Get Things Done? Go figure Reply Cancel reply Leave a Comment Previous post: Want To Make Money With Your Blog? Build Reputation! I have stared doing such activities in ly life too.

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Brilliantly Better

JULY 1, 2010

Cancel reply Leave a Comment Previous post: Natural Productivity – Introducing iAdd for iPhone Next post: Assess – Decide – Do In Under 2 Minutes subscribe by RSS follow me on Twitter subscribe by email join me on Facebook Wanna Know How I Get Things Done?

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Service Untitled

FEBRUARY 26, 2009

A reader named Nancy emailed me today expressing the frustration she feels when she works with extremely angry customers who just won’t let her talk. I write about working with angry customers fairly regularly and have a category devoted to it , but it is still a challenge to work with angry customers.

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Brilliantly Better

SEPTEMBER 14, 2010

Yes, for you, the long time reader of this blog, the one who stayed behind the lines, never commenting, but always consuming the content, and sometimes sending me a short email like “thanks, Dragos, that helped”. Use the email address you used to buy the book so I can check out the sale. I know you’re out there and this one is for you.

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Brilliantly Better

SEPTEMBER 7, 2010

Dragos Roua – Brilliantly Better The Personal Development Blog Home About me Top posts Archives Downloads Audio Recommended Products Contact Life’s Not Fair by dragos on September 7, 2010 · 5 comments in Spirituality & Beliefs Tweet Life’s not fair. Never was and never will be.

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Service Untitled

OCTOBER 21, 2009

email, web, etc.). Fewer callers getting through to employees means fewer are employees are needed and more money saved, so companies design extremely complicated phone systems that are designed to help customers automatically (self-service) and have messages pushing customers to other support mediums (e.

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Brilliantly Better

MAY 31, 2010

Jade Reply Cancel reply Leave a Comment Previous post: Performance versus Fulfillment Next post: You Have The Right To Hit Your Own Wall subscribe by RSS follow me on Twitter subscribe by email join me on Facebook Wanna Know How I Get Things Done? I have stared doing such activities in ly life too.

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Brilliantly Better

MARCH 31, 2010

Reply Cancel reply Leave a Comment Previous post: Dream Big, Act Bigger Next post: How to Deal With Rejection: 5 Fresh Ways to Look at Getting Rejected subscribe by RSS follow me on Twitter subscribe by email join me on Facebook Wanna Know How I Get Things Done? I have stared doing such activities in ly life too.

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Men With Pens

AUGUST 18, 2011

It’s available for free download (you don’t even need to put in your email address), and it has an unusual and innovative structure. How to Improve Your Writing Skills by Analyzing Structure first appeared on Men with Pens Copyright 2006 - 2011, All Rights Reserved. This is how it breaks down: Cover page.

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Brilliantly Better

JUNE 30, 2010

Being A Productivity Junkie I had my share of GTD from its early days, back in 2005-2006. I started to GTD in 2006 and I was an evangelist until 2008. Best of luck to thousands of downloads!!! Anyway, until I have a decent number of downloads / feedback /review I won’t be able to say if the price is really a steal or not.

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Brilliantly Better

JULY 4, 2010

subscribe by RSS follow me on Twitter subscribe by email join me on Facebook Wanna Know How I Get Things Done? Reply Cancel reply Leave a Comment Previous post: Mariner Promo Code – July Edition Next post: Are You A Valid Person? Well, since none of the existing solutions gave me what I want, I created my own iPhone productivity app.

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