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Emotional Intelligence for Administrative Assistants

Office Dynamics

I reference Daniel Goleman for my classes and want to share this with you. I am resilient; I practice positive self-esteem, and I chose to ignore the haters. The post Emotional Intelligence for Administrative Assistants appeared first on Office Dynamics - Executive And Administrative Assistant Training. Register Today!

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Donald Kelly—The Sales Evangelist—Is Out to Create a Community of World-Class Sellers

Success

1 reason salespeople underperform, Kelly says the second reason is typically because they don’t want to identify potential new customers, which is referred to as lead prospecting. When training sellers, Kelly often teaches them to do what he calls “breaking through the monotony.” . #4 You can’t succeed by cutting corners.

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Time For Administrative Professionals To Stay Vigilant!

Office Dynamics

We have an established anti-harassment law with teeth in it, specific policies and guidelines in place, along with ongoing awareness training and, most importantly, swift consequences for poor behavior. We have safeguards in place today and they will not be revoked (not even by an executive order). COSTS TO MANAGEMENT.

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How to Respond to Workplace Conflict

Office Dynamics

I’m not referring to full-blown, yelling at each other. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Maintain Each Other’s Self-Esteem. You might think talking about conflict is not very motivating, especially to kick off the week.

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How We Need To Adjust To The Future Of Work – A personal interview with Bonnie Low-Kramen by Karen Mangia for Thrive Global

Bonnie Low Kramen

Never again will I have to bear the attacks on my self confidence and self-esteem, but I will never forget how it feels. The companies that have solid plans for cross-training, back up plans, succession planning for the staff, cybersecurity, and disaster preparedness will be the ones that are future-proofed.

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The Little Engine That Could.

Laughing all the Way to Work

I know that is easier said than done because low self esteem may be the roadblock. I found this link to the Rosenberg Self Esteem Scale which has some questions we can ask ourselves to see where we are on the self esteem scale. This is the time you need a lot of positive self talk. 411 Look Up 411.ca

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When you suspect a co-worker has a substance abuse problem.

Laughing all the Way to Work

I thought she had the potential to be a great assistant except for her low self esteem and she would put herself down when she made a mistake. It seems as soon as we tag someone as having an alcohol problem, we dont seem to see anything else about the person, just the problem. One day she just up and quit. 411 Look Up 411.ca