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The Best Client Retention Strategies to Use Now

Success

In both cases, your teams may rely on “the fine print” to cover your company legally from overpromising. Depending upon your business style and structure, follow-ups may involve a personal visit, phone call, email, text or an online survey. Even a single survey question can help you learn if your clients’ needs are satisfactorily met.

Gifts 271
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People are simply ignoring bans on AI use at work

Workplace Insight

They also use it for analysing data and brainstorming (26 percent), conducting research (25 percent), understanding legal documents (12 percent), and proofreading copy (15 percent). Some survey respondents work for companies that ban AI tools completely (7 percent), and others have limited or regulated use (18 percent).

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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

Surveys used to calculate your net promoter score can help you address pressing customer service issues you didn’t know existed. Train your customer service representatives. Companies often place customer service representatives in one silo and their social media managers in another. The client’s time is valuable.

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Your Top Job Candidate Is Probably A Liar

Allwork

Lewis backs this up, “HR will generally check a candidate’s social media profiles, particularly LinkedIn, prior to making an offer.” Despite its late appearance in the process, the fact that background checks are one of, if not the final place to catch resume embellishment can’t be ignored.

Resume 246
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Inside the Guernsey PA Network

Practically Perfect PA

During my time there I took the first PA qualification in Guernsey, my HR qualification and also qualified as a Legal PA. I would also learn earlier on how to train yourself to switch off. We have a quarterly newsletter and Julie kindly takes care of our social media. I guess it’s my iPhone.

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Want to expand your horizons? 35 new books from TED speakers that will enlarge your world

Ideas.Ted

While bias tends to get all the attention, noise can be just as destructive, say authors Kahneman (a Nobel Laureate for his work in behavioral economics and author of Thinking Fast and Slow ), strategy professor Olivier Sibony and legal scholar Cass Sunstein.

2019 139
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On the Job by Anita Bruzzese: What Can We Learn From the Bad Job.

On The Job

An Accountemps survey found that when workers were questioned about any positive impact the recession had on them and their jobs, 53 percent said they had taken on new projects, while 52 percent said they have gained responsibility and 52 percent had more challenging work. So, they’re asking workers questions like: ‘Are you frustrated?

Learning 100