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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

Email 279
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What does it take to be a successful office manager?

Page Personnel

They coordinate schedules, handle employee issues, negotiate with suppliers and work hard to ensure everyone gets along within the company culture. For example, answering phones, taking messages, purchasing office equipment, working with relevant software and filing paperwork.

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8 Productivity Apps Every Business Owner Needs

Productivityist

Fortunately, there are numerous excellent and intuitive apps available for almost all phones using iOS and Android. For example, you cannot hope to be the best florist in your area without meeting with your team, suppliers, delivery drivers, and clients. But once you learn how to use the interface, it is compelling.

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From the archive: The role of workplace design in employee engagement

Workplace Insight

The study found that there is a strong correlation between high workplace satisfaction and high employee engagement, with employees who have greater control over their physical workplace – including access to private spaces – also reporting the highest engagement levels. But the principles are universal.

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SMART objectives

Practically Perfect PA

Work with other parts of the business (Marketing, Facilities, IT and HR) to create a more effective and detailed monthly monitoring system for supplier spending. Arrange 1-2-1 meetings with him once a week (either on the phone or face to face) so that we can plan all of his travel arrangements as far in advance as possible.

2014 100
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SMART objectives

Practically Perfect PA

Work with other parts of the business (Marketing, Facilities, IT and HR) to create a more effective and detailed monthly monitoring system for supplier spending. Arrange 1-2-1 meetings with him once a week (either on the phone or face to face) so that we can plan all of his travel arrangements as far in advance as possible.

2014 100
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SMART objectives for assistants

Practically Perfect PA

Work with other parts of the business (Marketing, Facilities, IT and HR) to create a more effective and detailed monthly monitoring system for supplier spending. Arrange 1-2-1 meetings with him once a week (either on the phone or face to face) so that we can plan all of his travel arrangements as far in advance as possible.

2014 100