article thumbnail

Backstage Capital Is Funding Startups by Underestimated Entrepreneurs

Success

Working for Verizon Ventures, Pitts learned about Hamilton’s startup and met with her, thinking the fledgling company would be a perfect match for Verizon’s strategic focus on diversity. That didn’t work out, but in August 2017, Pitts left Verizon to become Hamilton’s full-time partner.

Verizon 279
article thumbnail

Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

We live in America I shouldn’t have to press anything for our language 2) English as a second language / culture call centers (India, Phillipines, etc…) 3) Agents disconnecting you intentionally and hoping you won’t call HQ with their name 4) Poorly trained people trying to fix your problem over the phone (Verizon FIOS is horrible (..)

article thumbnail

Service Untitled» Blog Archive » Perception is key to customer.

Service Untitled

The cameras were only set up in one spot and focused on the monument through the arch. I can’t help but notice the Maybelline mascara commercials promising lashes so lush and long that I can hardly wait to drive over to CVS and pick up the latest product. Was that real? Is it realistic?

Verizon 40