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Building Relationships one Assistant at a Time

Laughing all the Way to Work

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. If I hear from the assistant I know I am going to get answers and the process of setting up a meeting will go smoothly, but should I try to develop a working relationship with them? They are a valuable resource and I appreciate them.

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Warning! Warning! Incoming text message.

Laughing all the Way to Work

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

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10 E-mail Etiquette Pet Peeves and How to Handle Them

Office Dynamics

The “oops” factor: If you need more than two paragraphs to cover your topic, you’re better off using the phone, or attaching a Word* file. Quick fix: Pretty obvious here: Use your organization's internal phone book’s Employee Search tool to verify names and ensure that you have the right person in mind. states or nations.

Etiquette 100
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Whose meeting is it anyway?

Laughing all the Way to Work

Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? When booking meetings ownership of the meeting has to be established. Whose responsibility is it anyway?

Agenda 100
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We live in an Acronym Happy World.

Laughing all the Way to Work

Coming from a legal background, we were always taught if you are using an acronym or initialism in writing, on the first use you should spell it out and then put the acronym in brackets, which makes a lot of sense and saves a lot of head scratching and searching the document to figure out what the person is referring to. 5, 2010 at 12 p.m.

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Keeping focussed in a busy environment

Laughing all the Way to Work

If you have to answer the phone, deal with an email or attend to something for your boss, do so, as that is the nature of the admin job -- multi-tasking, but once you have done it, go right back to your to-do list, re-focus and continue what you were doing. EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

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We did it Canada!

Laughing all the Way to Work

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. We list country codes, city codes, international and national dialing codes, and other relevant country information. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. 411 Look Up 411.ca