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What Companies Can Learn from the Southwest Airlines Crisis

Success

Most travelers anticipate holiday air travel to be fraught with minor annoyances, winter weather and a greater volume of fliers—all likely to lead to a few hours’ delay or even some cancellations. Normal operations have since resumed. But don’t wait.”

Learning 278
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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Start by learning about them via LinkedIn , Google, Facebook and even the customers’ own webpages; you’ll arm yourself with their photographs, knowledge of their businesses, circles, hobbies, favorite music and special interests. Then she returns the ticket to the customer, who resumes shopping. Do your homework.

Email 279
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6 Signs You’ve Fallen Into The Employee Mentality Pit

Tips From T. Marie

Potential clients request a resume. A resume is something that is provided when applying for a job. Businesses don’t provide resumes. Rather than a resume, consider creating an information packet that can be sent to potential clients. The following are six signs you have fallen into the employee mentality pit: 1.

Resume 116
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Yes, You Do Need to Start Applying for Internships This Early

On The Job

You may still be trying to recover from the holidays, but if you want a summer internship this year, you need to get busy -- right now. I know several college students who have stopped by a company and personally handed in their resumes or even cold called the internship coordinator. Here's what you need to do: 1. Do your homework.

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Tasty Tidbits: Professional Development News & Views January 6, 2017

Eat Your Career

Resume Tips for a Portfolio Career. Resume writing is an arduous task. During the holidays, I was honored to participate in the Office Dynamics 12 Days of Christmas webinar extravaganza event! READ IT HERE >> . But it’s even more grueling for those who don’t follow a traditional career path. READ IT HERE >> .

2017 100
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3 ways you can use the festive season to help your career

Page Personnel

While businesses may close over the break, their staff holiday with you. As the ‘hidden job market’ accounts for 70-80% of employment opportunities, you can learn more about the state of the market from the people you meet. Informational interview’ opportunities are all around you. But what else can you be doing to help your career?

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Networking Key for Vets to Find a Job

On The Job

Read this story I did for Gannett/USAToday and promise yourself that you'll spend some time this Thanksgiving holiday giving thanks for our military and their families. Canella soon learned what other job seekers have discovered: Competing with thousands of others online is often like throwing a resume into a black hole.