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What Makes Good Customer Service?

Success

Who needs customer service training? They need training to answer them professionally. Adequate training is critical. But without the training—the tools—to help, interruptions may become more of a frustration. And train accordingly to respond independently to as many situations as possible.

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International Virtual Assistant Day 2009

Loosely Speaking

Although it is necessary to make this adjustment in the OIVAC schedule, organizers are happy to confirm that the International Virtual Assistant Day (IVAD)Celebration will be held, as originally planned, on May 15, 2009. Comment: 1 One Comment Tara Fort Comment // May 22nd, 2009 // 7:33 am How did I miss that it was International VA day??!

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What’s the Difference Between an Executive Assistant and Senior Executive Assistant?

Worxbee

One of the FAQs in the executive assistant market is, what’s the difference between an executive assistant and a senior executive assistant? A considerable part of their role may be training on internal processes so that other administrative staff can keep operations running smoothly.

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Professional Development Opportunity for VA Entrepreneurs

Loosely Speaking

Join Jeannine for an in-depth interview with Sharon Williams of The 24-hour Secretary , and founder of the Online International Virtual Assistants Convention. Here are some of the interviews scheduled for the next few months: April 15: Branding for Future Success – What is your Brand ? and “What if you’d like to change your brand?

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Living in a Style Vacuum

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Living in a Style Vacuum Thursday, January 28, 2010 at 4:52 pm // By: ktcosmos // Category: Life of the Virtual Assistant I’ve been working from home as a Virtual Assistant for more than 13 years now. has me quaking in my Danskos.

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Where in the World is Sharon Williams?

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Where in the World is Sharon Williams? Monday, April 12, 2010 at 11:58 am // By: ktcosmos // Category: Life of the Virtual Assistant Or, how can I play and win?!

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Time for another NAVA meetup

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Time for another NAVA meetup Monday, March 30, 2009 at 1:04 pm // By: ktcosmos // Category: Virtual Assistant Resources Do you meet up with your colleagues regularly? In times like these, it feels good to share ideas and extend a helping hand.

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