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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. I do more than 700 phone calls, not emails, to clients on their birthdays each year.

Email 275
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What Kind of Leader Are You: A Fixer, Fighter or Friend?

Success

The Friend’s gift. In the age of social media, bosses should be especially careful of how boundaries can get blurred if, for example, they become friends with employees on Facebook, which happens all too often. The Fighter’s gift. The best gift you can give a Fighter is a strong accountability partner. The Fixer’s gift.

Mentoring 317
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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

Offering a free gift or discount for taking the survey can improve completion rates. Instead of dreading Yelp and Facebook reviews, encourage them. According to JD Power , a whopping 67% turn to places like Twitter and Facebook for customer service. Let’s talk about it in the comments, on the Facebook Page or Twitter.

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An Interview with the Office Dynamics Team

Office Dynamics

I saw it during the welcome reception, all day during the trainings, and as we finished, the admins were sharing emails, phone numbers, and business/personal cards to keep in touch. Melia: I am on the phone and helping people and groups all year by answering questions, helping with registration, assisting with hotel information, etc.

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How Teaching Can Make You Unforgettable

On The Job

While using LinkedIn and Facebook and other online networking tools can be helpful, and attending business and industry functions can be beneficial to your career, don't forget that teaching may have one of the greatest positive impacts on your success. What are some ways you can "teach" in the workplace? Lijit Search.

Twitter 100
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It's All About You! Put Yourself First.

Office Dynamics

Take time to relax on a big hammock outside, immerse yourself in a good book, take a peaceful long walk (no cell phones or reading e-mails); soak for 45 minutes in a big hot tub while you listen to spa music; or play with your dog. Have you checked out our Office Dynamics Facebook Page yet? The list is endless.

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Business Networking - How to Grow Your Online #Networking Into Real Relationships #smmanners

Stephanie LH Calahan

Maybe you have created the Facebook page and the Twitter profile.    Twitter , Facebook , LinkedIN , Quora and others are fantastic tools for meeting and connecting with potential business partners, clients and more.  Phone (providing value) 4. You have got to be on social media sites!!!   6. "Escalate"