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We Know We're Rude With Our Phones -- But We Don't Do Anything About It

On The Job

Employees used their phones to do just about everything -- banning them from work would be like asking them to work with both hands tied behind their backs. But the one thing that hasn't changed is that people are still annoying others with their phone use. They still yell into their phones. Work is stressful enough, right?

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Productivity Boost: Do It Before Lunch!

Professional Assistant Blog

Home About Me Advertise Productivity Boost: Do It Before Lunch! By The Professional Assistant on Thursday, October 23, 2008 Filed Under: Productivity D o you find that you feel tired at the end of the day? Do you wish that you could be more productive and solve your problems through out the day? will do you wonders as well.

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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it? Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00

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Service Untitled» Blog Archive » Little things make a difference.

Service Untitled

Our job is to make shopping and services easy; we want it to be easy for customers to find us, easy for people to figure out what we sell or do, easy to pay, easy to return products and easy to get answers, but we never can forget the ABC’s of running a successful business, and that is honesty and integrity.

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Service Untitled» Blog Archive » Personal shoppers now part of.

Service Untitled

Personal shoppers are able to demonstrate product features, describe details, and help customers to navigate the web site. Keyboard shoppers can also supply their home phone numbers, and a personal shopper can call them direct. How live chats can help customer service Customer service has traditionally been handled over the phone or.

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Service Untitled» Blog Archive » Building customer relationships.

Service Untitled

A customer service applicant might be asked, “If you worked at American Express, how would you give a hug to a card member over the phone?&# The first stage of Relationship Care concentrates on existing employees and increasing their training by 20%.

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Service Untitled» Blog Archive » Customer service technology can.

Service Untitled

The software is able to predict how interested a customer is in one’s product and when to stop, within a minute if a customer is getting angry; the computer will then suggest the representative end the call. The program can even tell if a customer is unlikely to buy.