Professional Assistant Blog

OCTOBER 23, 2008

Home About Me Advertise Productivity Boost: Do It Before Lunch! By The Professional Assistant on Thursday, October 23, 2008 Filed Under: Productivity D o you find that you feel tired at the end of the day? Do you wish that you could be more productive and solve your problems through out the day? will do you wonders as well.

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2008 Google Docs Cubicle 2007 100

Service Untitled

APRIL 19, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer satisfaction surveys Cheryl April 19, 2010 Behind the Scenes , Customer Satisfaction , Customer Service , Surveys 3 Comments I used to dabble in some online survey groups to gain experience in identifying customer satisfaction criteria.

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Customer Service Etiquette 2010 Social Media 40

On The Job

DECEMBER 6, 2013

It also can lead to less satisfaction at work, as research shows that strong social connections on the job can improve productivity , make you more passionate about what you do and less likely to quit your job. A Gallup Organization survey found that having close friendships at work can boost employee satisfaction by as much as 50%.

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Office Dynamics

JULY 21, 2016

Handout: Slide Deck: Take the TRAVO Survey. When the product is closer to launch, our team will reach out individually and determine whether you’d be a fit. Sign up right here, using the survey link: https://www. Take a moment to review Joan’s video about Webinar Etiquette in advance.

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Allwork

NOVEMBER 6, 2023

And the product there is pay as you go model. So the products there you buy which products you want as well, and you get a ready made community. These are the basics that it seems to be with this survey. They want to reduce risk and then on the community side, that seems to link in with the productivity side.

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Service Untitled

JUNE 22, 2010

Using a simple, quick customer survey can show us how our staff meets commitments, how flexible they are as well as their working knowledge, and surveys are easily adaptable to a company’s own needs. I do think that surveys have to be specific to a company and its particular venue.

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Customer Service Purchasing Etiquette 2010 40

Service Untitled

OCTOBER 28, 2010

Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it? Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00

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Service Untitled

AUGUST 12, 2010

Customers may leave because they don’t like your product, their friends have influenced them to move to another company, or the competition simply has you beat, but according to statistics, most customers leave because of a change in attitude or indifference by the business. Customer retention strategies are an ongoing process.

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Service Untitled

MAY 13, 2010

Order a pair of shoes from a competitor; observe their service, tryout their product; become involved in what you are marketing – just participating now and learning from the experience. Feedback from questionnaires and surveys can supply constructive information. Some companies use statistics to follow trends.

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Customer Service Etiquette 2010 Salary 40

Service Untitled

SEPTEMBER 27, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Quality vs. quantity in customer service Cheryl September 27, 2010 Behind the Scenes , Customer Satisfaction , Customer Service No Comments Productivity and efficiency is what an organization wants from a customer service team.

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Service Untitled

MAY 12, 2010

Our job is to make shopping and services easy; we want it to be easy for customers to find us, easy for people to figure out what we sell or do, easy to pay, easy to return products and easy to get answers, but we never can forget the ABC’s of running a successful business, and that is honesty and integrity.

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Service Untitled

MARCH 12, 2010

The Consumer Reports 2010 Car Brand Survey shows Toyota only down by 10% with Honda now in the lead. Depending on which survey you read, it is difficult to discern if Chevrolet and Ford have surpassed Toyota or still lag behind in sales. Keep up your good work and remain true to your products and customers!

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Customer Service Postal Service 2010 Finance 40

Service Untitled

SEPTEMBER 23, 2010

Assuming an organization has quality products, and they are reasonably priced, can we find different ways to market both our wares and our abilities? Newsletters can give business tips, helpful hints, and remind customers of products and services. Update frequently, and include your products.

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Customer Service Social Media Interviewing Etiquette 40

Service Untitled

SEPTEMBER 7, 2010

Cheryl September 07, 2010 Customer Satisfaction , Specific Companies No Comments Customer loyalty is the attitude of a customer when he purchases a particular product of a particular brand over another. The customer retains that brand loyalty and re-purchases or re-uses that product or service.

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Service Untitled

AUGUST 31, 2009

(If you’re returning the product for something that is Amazon’s fault (defective product, wrong item, etc.), Include the form in the package with the product you’re returning, mail it off, and then wait for the refund. they cover the postage for you.)

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USPS Customer Service Etiquette 2006 40

Service Untitled

MARCH 26, 2010

With current customers, is the company producing the products they want? Good ways to address these questions are by surveys; perhaps one every six months to stay on top of an ever-changing market. Convenient Delivery of Product : A lot of people do their online ordering late at night.

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Service Untitled

MAY 19, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer appreciation demonstrated by thank you notes Cheryl May 19, 2010 Customer Service , Etiquette 1 Comment This morning was the closing of one of my real estate properties that had been listed for nearly a year before it finally sold.

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Customer Service Etiquette Business Cards 2010 40

Service Untitled

JUNE 4, 2009

They measure objective things like how long it takes to get a human on the phone, how long it takes to get a product, how long it takes to get an email response, etc. They will also order products from the competitor to see what the experience is like — packaging, updates during the shipping process, product quality, etc.

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Service Untitled

OCTOBER 25, 2010

A recent Nielsen survey states that the primary online communication of today is Twitter; its unique visitors have increased 1,382 percent since 2009. Market Tracking – Companies can track users and consumers who love a product but aren’t necessarily customers of a particular brand.

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Service Untitled

OCTOBER 22, 2010

Your products and services provide your customers with the choice to use your company, but your brand defines whether the customer will choose you over your competition. If a product fails, use feedback to improve it. That has been the lowest rank for Japanese car makers in 24 years.

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Service Untitled

JANUARY 20, 2010

Brands that are able to lead with quality customer service and innovating products are able to retain customers and turn them into brand ambassadors. on the other hand, if the product is inferior to similar products in the market, but is more than made up by quality service the condition is still met.

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Customer Service Fax Etiquette 2010 40

Service Untitled

AUGUST 27, 2010

The general unfixed nature of business demands new growth because of changing legislation, global competition, and market saturation. Without a process-focused organization, employees are stomping out fires, missing out on opportunities, and generally wasting time and money because of poor planning and lack of vision.

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Service Untitled

JANUARY 29, 2010

photo credit: stefg74 Possibly Related Posts: Building New Business through Customers as Partners People don’t buy products and services; they buy the expectation. Where much of Tom’s competition has been reading Craigslist looking for part-time construction jobs, Tom goes to work every day with more projects lined up for the future.

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Service Untitled

JULY 7, 2010

Finally, the technology of American Express that can tap into the a database of customer information showing their past buying activity can prompt a representative to aim future promotions, and services pertaining to a specific card member rather than a general pitch for new products.

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Service Untitled

JUNE 24, 2010

subsidiary based in Old Lyme, CT that focuses on sales and marketing of Sennheiser products in the United States. We believe that customers will be loyal to our brand if they are authentically convinced about the benefits that our products provide to them. Our roots are in engineering and product development.

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Interviewing Customer Service 2010 Etiquette 40

Service Untitled

MAY 27, 2010

The software is able to predict how interested a customer is in one’s product and when to stop, within a minute if a customer is getting angry; the computer will then suggest the representative end the call. And that is what the new computer program called Magnify may be doing.

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Customer Service Etiquette Medical 2010 40

Service Untitled

JANUARY 18, 2010

Promoting a small business through excellent customer service Karen has a new online business selling custom dog collars, Building New Business through Customers as Partners People don’t buy products and services; they buy the expectation. You can follow any responses to this entry through the RSS 2.0

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Customer Service Etiquette 2010 2006 40

Service Untitled

APRIL 30, 2009

The more each of your customer service representatives knows about what is going on at your company and with your products, the better decisions they can make. People could confidently make decisions based on the full picture and not worry about something they’re not aware of existing and influencing whatever they’re deciding.

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Office Depot Customer Service Etiquette 2006 40

Service Untitled

SEPTEMBER 8, 2010

Top companies recognize how this tremendous force can bring customer satisfaction, able suppliers to productively be in involved in the company’s best interest, and consequently mean profitability as all the cogs operate in a synchronized manner. Have focus groups; consider an employee survey. Eliminate the unknown for employees.

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Service Untitled

FEBRUARY 19, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Publix on top of American Customer Satisfaction Index Cheryl February 19, 2010 Culture , Customer Satisfaction , Customer Service , Specific Companies No Comments In the lead since 1994, Publix scores the highest marks for customer satisfaction with products and services.

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Customer Service Purchasing Etiquette 2010 40

Service Untitled

OCTOBER 4, 2010

Personal shoppers are able to demonstrate product features, describe details, and help customers to navigate the web site. The brief welcome video was narrated by Joan Conlin, vice-president of customer care. I then connected to my personal shopper Tina. There was no wait, and Tina told me that the calls had been steady all day.

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Service Untitled

FEBRUARY 26, 2010

Chairman and CEO Ronald Schaich has stated that the drop in wheat prices last year has been helpful in avoiding any price increases, but claims that the quality of products at Panera are of the highest priority. They offer freshly baked breads, pastries, sandwiches, salads, and soups during breakfast and lunch.

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2010 Customer Service Restaurants Etiquette 40

Service Untitled

APRIL 5, 2010

Running with their mission statement, “to make moms’ lives easier by delivering all the necessary baby products in a timely manner with great customer service,&# innovative marketing plans and an investment of a few hundred thousand dollars, the name changed to Diapers. Louis market.

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Customer Service Etiquette Negotiating Clothes 40

Service Untitled

OCTOBER 8, 2010

Ford claims that going to a dealer for work outside of the new warranty period may initially present as being more expensive, however in the long run the dealers have better processes, training, and parts as to Ford products. Customer relationships are based on a company’s service especially in the auto industry.

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Customer Service Expenses Purchasing Etiquette 40

Service Untitled

OCTOBER 1, 2010

Branding becomes the impact a company has on their customers’ lives through their services or their products. With the popularity of the internet, consumers are much better educated and have become savvy decision makers. How do you develop that positive perception others have on you?

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Customer Service Etiquette Social Media 2010 40

Service Untitled

JUNE 30, 2010

When you enter the world of social media, service or product problems can immediately become public discussions. When dealing in customer service, the importance of call centers and emails make profound impressions, however the interaction is generally private; that is between the customer service representative and the customer.

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Customer Service Social Media Mentoring Etiquette 40

Service Untitled

SEPTEMBER 25, 2009

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Customer Service Etiquette 2006 Restaurants 40