Loosely Speaking

FEBRUARY 11, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Tandem Social Networking Wednesday, February 11, 2009 at 10:55 am // By: ktcosmos // Category: Blogging Harry Caray may be one of the best networkers ever, moving thousands of tone-deaf Cub fans to stand and sing at the top of their lungs. in our area.

Networking 100

Networking 2004 2009 Etiquette 100

Stephanie LH Calahan

MARCH 25, 2011

The cards had been collected over a year or so of miscellaneous networking events and trade shows.  Collecting business cards or other forms of contact information is only the first step in networking.  The most effective networkers have a system to manage/organize business cards and their contacts. 

Business Cards 100

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Laughing all the Way to Work

JANUARY 19, 2009

.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"

Training 100

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Laughing all the Way to Work

OCTOBER 18, 2008

.© Copyright Patricia Robb 2010 18 October, 2008 Guest Blog: Networking Like a Pro This is a guest post from JEM over at [link]. Networking Like a Pro One of the best ways to boost your career and hone your skills as an administrative assistant is to practice networking. . To be able to network, you must have confidence.

Networking 100

Networking Time Zones IAAP International 100

Office Dynamics

MARCH 12, 2015

Is it possible to get a list of attendee email addresses to network after the webinar? It is very hard for small business to find the money to support training. I wrote an article called Getting To Yes that outlines the steps you need to take to persuade your executive to support your training. It can be a very hard sell.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Office Dynamics

JUNE 22, 2016

Plus helpful resources for continued learning!). Webinar Suggested Resources. Office Dynamics (an abundance of resources available right here!). Career Portfolio Resources. What self-leadership actually means and how it differs from traditional “leadership.”. Continued Learning and Development. All Things Admin.

Administrative Professionals 189

Administrative Professionals 2016 Gifts Purchasing 189

Office Dynamics

MAY 23, 2012

We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Since we can't be everywhere at once and you can't always travel for the training we thought we would share this awesome resource with you. Wishing you all the best with your training. Email etiquette.

Etiquette 100

Etiquette PDF Gifts Cubicle 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. Always get the persons permission and never post someone elses photo on a social networking site such as Facebook without asking the person first. However, I think our etiquette hasnt caught up with the technology. 23, 1 p.m. (New

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Service Untitled

JUNE 30, 2010

Remember train, train, train. Employees need to be trained in handling customers and how to address them. Networking. The plan includes teaching employees how to deal with customer support on a different and much larger scale, how to talk to people, create content and answer questions. At a local.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Laughing all the Way to Work

JULY 11, 2009

This is where an assistant network can come in handy. I often reach out to my network to get answers to problems that come up at the office or just to lend a sympathetic ear. Having the opportunity to hash it out with another assistant is a great resource. When you leave a job, you dont have to leave your network behind.

IAAP 100

IAAP Time Zones Administrative Professionals International 100

Office Dynamics

APRIL 26, 2016

I hear managers or Human Resource Professionals say it doesn’t take any special skill to be an administrative assistant. It tells me that person doesn’t really know what it takes to be a great assistant. I hear it from both sides of the desk. I hear assistants talk about their job or the profession as if it is no big deal.

Administrative Professionals 100

Administrative Professionals 2016 Stress Travel 100

Service Untitled

AUGUST 12, 2010

Using the time-honored tenet of it being easier to keep an old customer than to find a new one, companies need to concentrate on customer user groups, periodic surveys, social networking, blogging, and above all – customer service.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

AUGUST 26, 2010

Part one includes an introduction to Doria and her background with American Express, a quick overview of the different service centers that American Express has around the country, and some information on how American Express hires and trains its customer service representatives (called Customer Care Professionals). Things like that?

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MAY 9, 2010

I could help them and they could help me, but I also found it to be good networking. They are a valuable resource and I appreciate them. Like you, I list the new assistant as not only a contact but a definite resource for future references. I heard about my current job from an assistant I dealt with regularly. 23, 1 p.m. (New

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

FEBRUARY 22, 2009

This is a must-have resource. Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. (New I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

AUGUST 1, 2010

I logged onto my computer last week and put in my network password, then to open my Outlook account I had to put another password in for that. If someone scans your computer or network for that word, they'll find your file right off. Lets enjoy our day together.© August 03, 2010 Jolene said.

Time Zones 100

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Service Untitled

OCTOBER 25, 2010

For the last 30 years, traditional customer service recruiting, training, Maximizing Social Media: Part 1 of 2 When we were kids we use to construct a “phone. Networking. Social Customer Service – A completely different animal? Maximizing Social Media: Part 2 of 2 To see part one of this series, click here.

Social Media 40

Social Media Customer Service Etiquette 2010 40

Service Untitled

MARCH 12, 2010

According to Edmunds.com, a popular automotive network newsletter where you can also buy and sell new and used cars, Ford increased 35% this past month. NJ toll road collectors lack customer service training Under the US Freedom of Information Act, the popular internet.

Customer Service 40

Customer Service Postal Service 2010 Finance 40

Laughing all the Way to Work

NOVEMBER 21, 2009

If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. (Or This is the time you need a lot of positive self talk.

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

DECEMBER 5, 2009

I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. It works better if you have a whole pool of resources with different strengths to call upon. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Service Untitled

JUNE 11, 2010

Continental and Alaska Airlines topped the Traditional Network Carrier Segment, and Jet Blue Airways and Southwest Airlines ranked highest among the Low Cost Carrier Segment. Customer service for the past three years had significantly been on the decline, but based on a 1,000 point scale, ten of the twelve airlines improved their scores.

Customer Service 40

Customer Service Travel Etiquette 2010 40

Service Untitled

OCTOBER 28, 2010

So whether GAP did this entire online campaign just to get people talking, it worked and provided us with another lesson in the power of social networking and its effect on customer feedback. Possibly Related Posts: Listening to customer feedback through surveys Surveys are most efficient when they can be performed face.

Customer Service 40

Customer Service Office Depot Purchasing Etiquette 40

Laughing all the Way to Work

FEBRUARY 28, 2010

Hello Patricia, You have some great resources at [link] Given your interest in country codes, I wanted to make you aware of my site, [link] for possible inclusion as well. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 10, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. would versus could You are what you read.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 12, 2010

Holgate is the Executive Assistant to the President, she also reports to the Director of Human Resources and manages a staff of four. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

2010 100

2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

DECEMBER 28, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. would versus could You are what you read.

Time Zones 100

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Laughing all the Way to Work

FEBRUARY 21, 2009

There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. February 22, 2009 Patricia Robb said.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

MARCH 1, 2009

I have also combined all the tutorials, training and other education-related links under the title Training. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! would versus could You are what you read.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 27, 2009

The Human Resources Director pointed me to a small office and I was left alone to read what must have been 200 pages. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! would versus could You are what you read.

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

MAY 31, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. would versus could You are what you read.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 22, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. would versus could You are what you read.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

APRIL 5, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. would versus could You are what you read.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 14, 2008

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. would versus could You are what you read.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 20, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. would versus could You are what you read.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 27, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. would versus could You are what you read.

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100