Professional Assistant Blog

OCTOBER 17, 2008

Home About Me Advertise Elevator Etiquette 101: Going Up? You reminisce about that Seinfeld episode where Elaine gets stuck on the subway and starts talking to herself about how the train isn’t moving and starts to get claustrophobic. That’s what The Weather Network is for. No one wants you to report the weather.

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Office Dynamics

JUNE 4, 2014

In today’s technology-centric workplace, many employers want employees to be savvy with social networking … especially in tech fields, marketing, public relations and media. Key characteristics desired are those who are avid users of the Internet, blogs, Twitter and/or who have a Facebook page or other social networking account.

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Loosely Speaking

FEBRUARY 11, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Tandem Social Networking Wednesday, February 11, 2009 at 10:55 am // By: ktcosmos // Category: Blogging Harry Caray may be one of the best networkers ever, moving thousands of tone-deaf Cub fans to stand and sing at the top of their lungs. in our area.

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Office Dynamics

APRIL 2, 2015

Great networking skills. Excellent time management skills. Good listener. Professional presence. Keeps delicate information private. Political knowledge. Anticipation of needs. Knows what the boss needs. Analytical forward thinking skills. Well, how did you do?

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Stephanie LH Calahan

MARCH 25, 2011

The cards had been collected over a year or so of miscellaneous networking events and trade shows.  Collecting business cards or other forms of contact information is only the first step in networking.  The most effective networkers have a system to manage/organize business cards and their contacts. 

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Office Dynamics

APRIL 4, 2015

The post Blog-a-Thon Bonus Announcement appeared first on Office Dynamics.

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Office Dynamics

APRIL 15, 2015

How long have you been a friend of Office Dynamics International?

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Laughing all the Way to Work

JANUARY 19, 2009

.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"

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Office Dynamics

MARCH 24, 2015

The post Celebrating Administrative Professionals appeared first on Office Dynamics.

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Professional Assistant Blog

JANUARY 18, 2008

Home About Me Advertise Do Not Disturb - Training In Progress By The Professional Assistant on Friday, January 18, 2008 Filed Under: Client Service , Meetings , Productivity D o you get staff members coming to you for all sorts of questions? Are you the main contact in your department? When youre on a phone call, do people hover over you?

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Laughing all the Way to Work

OCTOBER 18, 2008

.© Copyright Patricia Robb 2010 18 October, 2008 Guest Blog: Networking Like a Pro This is a guest post from JEM over at [link]. Networking Like a Pro One of the best ways to boost your career and hone your skills as an administrative assistant is to practice networking. . To be able to network, you must have confidence.

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Office Dynamics

JULY 9, 2014

Founder of the Quick and Dirty Tips network. PatriciaRossi Etiquette Expert, Author EVERYDAY ETIQUETTE, Professional Speaker,NBC Daytime’s National Manners Correspondent,Kindness not Formality,Relationships not Rules. Follow for relevant profession-related articles and resources. GrammarGirl Podcaster. Entrepreneur.

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Office Dynamics

DECEMBER 15, 2014

Use Promo Code: GIFT3. The post Our Totally Free Thank You Gift appeared first on Office Dynamics.

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Office Dynamics

APRIL 18, 2015

Register here.

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Office Dynamics

MARCH 12, 2015

Is it possible to get a list of attendee email addresses to network after the webinar? It is very hard for small business to find the money to support training. I wrote an article called Getting To Yes that outlines the steps you need to take to persuade your executive to support your training. It can be a very hard sell.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Practically Perfect PA

FEBRUARY 24, 2012

It seemed that being the ‘go to’ person meant I should be up to speed on company policies and procedures, office etiquette and in-house systems as soon as I started. Within my first week I was being asked and expected to assist the team with various admin tasks using systems that I had never used or had training on.

Microsoft Outlook 100

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Office Dynamics

APRIL 3, 2017

Thousands of employees tell me they can’t attend training because their company won’t pay for it. Some of my favorite people are Daren Hardy , Brian Tracy , Tony Robbins , and Simon Sinek. With my thirst for knowledge, I was willing to invest in myself.

Assertiveness 203

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Office Dynamics

MAY 23, 2012

We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Since we can't be everywhere at once and you can't always travel for the training we thought we would share this awesome resource with you. Wishing you all the best with your training. Email etiquette.

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Admins4Admins

JANUARY 27, 2010

Share this on Linkedin Tags: abbreviate , business letter , corporate , etiquette , formal , format , labels , shorten , title Comments One Response to “The Fastest Way To Make Your Boss Look Bad In A Business Letter&# Trackbacks Check out what others are saying about this post. Stumble upon something good?

2007 40

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Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. Always get the persons permission and never post someone elses photo on a social networking site such as Facebook without asking the person first. However, I think our etiquette hasnt caught up with the technology. 23, 1 p.m. (New

Time Zones 100

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Office Dynamics

DECEMBER 10, 2011

Emily Post's Guide to Business Etiquette for the 21st Century. The truth is, multimillion-dollar deals (and people’s jobs) can be LOST as a result of poor etiquette. Introducing Emily Post's Guide to Business Etiquette for the 21st Century. Introducing Emily Post's Guide to Business Etiquette for the 21st Century.

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Professional Assistant Blog

OCTOBER 13, 2008

The more difficult macros are the ones that are programming code related and require knowledge of Visual Basic (you can find some books here) , which unfortunately, I have no training in. I am going to show you how to record a simple macro function and to implement it. Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

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Service Untitled

AUGUST 26, 2010

Part one includes an introduction to Doria and her background with American Express, a quick overview of the different service centers that American Express has around the country, and some information on how American Express hires and trains its customer service representatives (called Customer Care Professionals). Things like that?

Interviewing 40

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Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

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Service Untitled

JUNE 30, 2010

Remember train, train, train. Employees need to be trained in handling customers and how to address them. Networking. The plan includes teaching employees how to deal with customer support on a different and much larger scale, how to talk to people, create content and answer questions. At a local.

Customer Service 40

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Service Untitled

AUGUST 12, 2010

Using the time-honored tenet of it being easier to keep an old customer than to find a new one, companies need to concentrate on customer user groups, periodic surveys, social networking, blogging, and above all – customer service.

Customer Service 40

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Laughing all the Way to Work

AUGUST 1, 2010

I logged onto my computer last week and put in my network password, then to open my Outlook account I had to put another password in for that. If someone scans your computer or network for that word, they'll find your file right off. Lets enjoy our day together.© August 03, 2010 Jolene said.

Time Zones 100

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Laughing all the Way to Work

JULY 11, 2009

This is where an assistant network can come in handy. I often reach out to my network to get answers to problems that come up at the office or just to lend a sympathetic ear. When you leave a job, you dont have to leave your network behind. Having the opportunity to hash it out with another assistant is a great resource.

IAAP 100

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Laughing all the Way to Work

NOVEMBER 21, 2009

If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. (Or This is the time you need a lot of positive self talk.

Self Esteem 100

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Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

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Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Service Untitled

OCTOBER 25, 2010

For the last 30 years, traditional customer service recruiting, training, Maximizing Social Media: Part 1 of 2 When we were kids we use to construct a “phone. Networking. Social Customer Service – A completely different animal? Maximizing Social Media: Part 2 of 2 To see part one of this series, click here.

Customer Service 40

Customer Service Social Media Etiquette 2010 40

Professional Assistant Blog

MARCH 20, 2008

They each took the initiative to get appropriate training and education to better equip them in the areas they were interested in. They each had forward-thinking employers who allowed them to have vision and encouraged them to work towards their goal and made room for that new role within their organization.

2008 100

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Service Untitled

MARCH 12, 2010

According to Edmunds.com, a popular automotive network newsletter where you can also buy and sell new and used cars, Ford increased 35% this past month. NJ toll road collectors lack customer service training Under the US Freedom of Information Act, the popular internet.

Customer Service 40

Customer Service Postal Service 2010 Finance 40

Laughing all the Way to Work

FEBRUARY 21, 2009

There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. In my current role I cant take someones blood pressure and in my previous role, often times they wanted to be a Lotus Notes developer. Good point Sabrina.

Time Zones 100

Time Zones IAAP 2009 International 100

Service Untitled

JUNE 11, 2010

Continental and Alaska Airlines topped the Traditional Network Carrier Segment, and Jet Blue Airways and Southwest Airlines ranked highest among the Low Cost Carrier Segment. Customer service for the past three years had significantly been on the decline, but based on a 1,000 point scale, ten of the twelve airlines improved their scores.

Customer Service 40

Customer Service Travel Etiquette 2010 40

Laughing all the Way to Work

MARCH 1, 2009

I have also combined all the tutorials, training and other education-related links under the title Training. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100