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How to act like an adult when you need customer support

Service Untitled

As an example, on Sunday evening, I was at JFK International Airport in New York at the Sky Lounge when an older woman called Amazon to complain about a package that obviously had not arrived in time for Christmas. Behind the Scenes Customer Satisfaction Customer Service Customer Service Experience Etiquette' Take a deep breath.

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Service Untitled» Blog Archive » Hospitals need better customer.

Service Untitled

Linda does have experience in the medical profession, so her task was not as monumental than perhaps for the rest of us who might not have figured out how to read the bills, what insurance companies don’t cover, and even recognize some of the ridiculous fees that can show up on one’s bill.

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Thinking Outside the Job Description Box

Professional Assistant Blog

Some examples would be managing a company website, creating, editing and writing a company newsletter or creating promotional materials, invitations and brochures for marketing events. They each took the initiative to get appropriate training and education to better equip them in the areas they were interested in.

2008 100
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Welcome to Canada, Mr. President.

Laughing all the Way to Work

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. For example, addressing the Minister of (insert govt agency here) is it Honourable so and so or Mr. or Ms. Everyone up here calls him Obama and our Prime Minister is called Harper.

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Housecleaning in Word 2007: Customizing your Dictionary

Laughing all the Way to Work

You would be surprised how many misspelled words get in there by mistake; for example, instead of pressing Change you press Add to Dictionary when you are going through your SpellCheck. Training On-line 10 Things = Frustration "Mom, I'm sick!" Some People see Roadblocks -- Others see Hurdles.

2007 100
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That's not my job!

Laughing all the Way to Work

There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. In my current role I cant take someones blood pressure and in my previous role, often times they wanted to be a Lotus Notes developer. Good point Sabrina.

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Too much information.

Laughing all the Way to Work

For example, "Further to our conversation this morning, attached is a template letter that should meet your needs." For example, "Please send me the following information: - A photocopy of Ms. What do you want? Next, state the purpose of your e-mail. What are you e-mailing them about? Point being.