article thumbnail

A Guide For Workspace Mental Health Communication

Allwork

The role of mental health awareness in workspaces is often poorly defined and etiquette can often breakdown into the famous “Golden Rule,” which isn’t a good fit in this context. . From then throughout the better part of the 20 th -century, the medical community proved pessimistic in their prognosis for mental health patients. .

Health 344
article thumbnail

How to act like an adult when you need customer support

Service Untitled

As an example, on Sunday evening, I was at JFK International Airport in New York at the Sky Lounge when an older woman called Amazon to complain about a package that obviously had not arrived in time for Christmas. Behind the Scenes Customer Satisfaction Customer Service Customer Service Experience Etiquette'

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » Hospitals need better customer.

Service Untitled

Linda does have experience in the medical profession, so her task was not as monumental than perhaps for the rest of us who might not have figured out how to read the bills, what insurance companies don’t cover, and even recognize some of the ridiculous fees that can show up on one’s bill.

article thumbnail

Thinking Outside the Job Description Box

Professional Assistant Blog

Some examples would be managing a company website, creating, editing and writing a company newsletter or creating promotional materials, invitations and brochures for marketing events. Administrative assistants are highly skilled in many areas and sometimes we take it for granted, not recognizing where we could go with our skills.

2008 100
article thumbnail

Welcome to Canada, Mr. President.

Laughing all the Way to Work

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. For example, addressing the Minister of (insert govt agency here) is it Honourable so and so or Mr. or Ms. Everyone up here calls him Obama and our Prime Minister is called Harper.

article thumbnail

Housecleaning in Word 2007: Customizing your Dictionary

Laughing all the Way to Work

You would be surprised how many misspelled words get in there by mistake; for example, instead of pressing Change you press Add to Dictionary when you are going through your SpellCheck. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career.

2007 100
article thumbnail

How emotional intelligence can help the customer experience

Service Untitled

As an example, an American Express customer care person will commonly engage a client in conversation pursuant to a client’s mood. They are self-awareness, self-regulation, self-motivation, empathy, and the nurture relationships; all necessary ingredients so to speak to engage customers and maintain their loyalty.