Service Untitled

APRIL 22, 2010

Internal customer service provides our coworkers within our company information or services. When companies practice exceptional internal customer service, everyone benefits; the “what goes around comes around&# philosophy one might say. Have meetings, informal chats, luncheons, and/or emails to keep everyone in touch.

Customer Service 40

Customer Service International Etiquette 2010 40

Laughing all the Way to Work

AUGUST 15, 2009

Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead. Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. 23, 1 p.m. (for

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

MAY 16, 2010

Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? Whose responsibility is it anyway? When booking meetings ownership of the meeting has to be established. 23, 1 p.m. (for

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

AUGUST 13, 2010

I had no idea this could be done, but I was thrilled when I got her email, but it just proved to me once again that we are all holding on to things we take for granted that others know about. The tip she sent me was how to edit an email that you have received. Close out of the email and you will be asked to Save the changes.

Time Zones 100

Time Zones IAAP PowerPoint Email 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name? Or it is that we just dont know how to address them so revert to last names?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

JULY 1, 2010

One person can be great at software programs and know all sorts of tricks to get things done quickly and another might be excellent at organizing and managing their email account. .© Copyright Patricia Robb 2010 2 July, 2010 We dont know what we dont know We really dont know what we dont know do we? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 20, 2010

You hear something while walking down the hall or are copied on an email and know something about the purpose of a meeting coming up. Many times I am so thankful I had that quick chat or read that email that I was copied on as that was the exact information I needed when they were away. (for 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 5, 2010

Internal meetings can usually be changed more easily so start there. If you have to reschedule, send an email apologizing, but advise that your bosss schedule has changed. (for Assess which meetings can be adjusted without too much disruption. If you find some are outdated please let me know so I can remove them from this list.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. (for 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Holidays Humour "A cheerful heart is good like medicine."

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Holidays Humour "A cheerful heart is good like medicine."

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 28, 2010

We list country codes, city codes, international and national dialing codes, and other relevant country information. Hello Patricia, You have some great resources at [link] Given your interest in country codes, I wanted to make you aware of my site, [link] for possible inclusion as well. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. (Or This is the time you need a lot of positive self talk.

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

JULY 12, 2010

Lynn has organized strategic events such as the companys internal trade show, all-hands meetings, the annual awards banquet, internal events and leadership off-site meetings. Holgate is the Executive Assistant to the President, she also reports to the Director of Human Resources and manages a staff of four. 411 Look Up 411.ca

2010 100

2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

MARCH 1, 2009

I have also combined all the tutorials, training and other education-related links under the title Training. Under My Favourites, I have added a Meeting section with some useful sites and combined many of my travel related links under one title simply called Travel. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 21, 2009

There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. In my current role I cant take someones blood pressure and in my previous role, often times they wanted to be a Lotus Notes developer. Good point Sabrina.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. It is important to build relationships with those we work with, but what about assistants we dont work with? If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 8, 2009

If it is an internal meeting, has a meeting space been booked? If outside the city, make travel arrangements: are flights required, train or will he or she be driving. Smith to discuss strategies for upcoming marketing conference). Follow up with the meeting organizer to request agenda and/or meeting materials, pre-reading, etc.

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

FEBRUARY 27, 2010

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Holidays Humour "A cheerful heart is good like medicine."

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Office Dynamics

JUNE 22, 2015

The average number of e-mails and assistant manages between her/his e-mail and their executive’s email is 225 per day; and about 350 on the high side! Internal Correspondence. I am very passionate about this topic and have been speaking to assistants and their executives on this subject for the past several years. Is he/she a.

Mentoring 100

Mentoring Goals AT&T Confidence 100

Laughing all the Way to Work

MAY 31, 2009

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Holidays Humour "A cheerful heart is good like medicine."

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 13, 2010

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Holidays Humour "A cheerful heart is good like medicine."

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Holidays Humour "A cheerful heart is good like medicine."

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JANUARY 23, 2010

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Holidays Humour "A cheerful heart is good like medicine."

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

APRIL 22, 2009

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Holidays Humour "A cheerful heart is good like medicine."

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

I could see him looking after himself, trying to organise his diary and all his emails etc, and he wasn't sure what to give me. When I first started the job I am in now, my boss had never had administrative support before. It took me only a couple of days to go into his office and say, ok, ground rules!! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 31, 2009

Training On-line 10 Things = Frustration "Mom, I'm sick!" . ► June (3) ► May (7) ► April (4) ► March (5) ► February (7) ▼ January (8) Housecleaning in Word 2007: Customizing your Dicti. Some People see Roadblocks -- Others see Hurdles. " Is it that time of the year already?

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 27, 2009

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Holidays Humour "A cheerful heart is good like medicine."

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

APRIL 8, 2009

If so, what would you recommend in terms of training (university not included/possible). It is great training for the office environment, no matter what field you end up in. Hello - I have a question for you.Would you advise getting into the Administrative Assistant profession to the younger generation in this day and age?

Administrative Professionals 100

Administrative Professionals Time Zones IAAP 2009 100

Laughing all the Way to Work

JULY 9, 2010

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Holidays Humour "A cheerful heart is good like medicine."

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

OCTOBER 31, 2009

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Holidays Humour "A cheerful heart is good like medicine."

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 1, 2009

Training On-line 10 Things = Frustration "Mom, I'm sick!" . ► June (3) ► May (7) ► April (4) ► March (5) ► February (7) ▼ January (8) Housecleaning in Word 2007: Customizing your Dicti. Some People see Roadblocks -- Others see Hurdles. " Is it that time of the year already?

Time Zones 100

Time Zones 2009 IAAP 2008 100

Laughing all the Way to Work

JUNE 4, 2010

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Holidays Humour "A cheerful heart is good like medicine."

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Holidays Humour "A cheerful heart is good like medicine."

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

AUGUST 1, 2010

There are just too many passwords to remember, and that doesnt include my bosss passwords that I also need to know because I have to check his emails as well as my own. Some sites use your email address as the log in, while others require you to create your own. But things like email etc, are all logged up in the noggin.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

AUGUST 22, 2009

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca Holidays Humour "A cheerful heart is good like medicine."

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100