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Is Generation Z Unprepared for the Workforce or Are Leaders Misunderstanding Them?

Allwork

The survey results point to a potential disconnect between the education system, modern culture, and the expectations of the workplace. How it’ll impact the future: The future of work may see an increased focus on soft skills training and development — both within educational institutions and businesses.

Etiquette 237
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State of the Administrative Profession

Office Dynamics

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. In a recent survey, 624 respondents presented 230 different titles! She recommended obtaining career-specific training, rather than generic, general, non-desk specific training. “We Encourage cross-mentoring.

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State of the Administrative Profession

Office Dynamics

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. In a recent survey, 624 respondents presented 230 different titles! She recommended obtaining career-specific training, rather than generic, general, non-desk specific training. “We Encourage cross-mentoring.

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Service Untitled» Blog Archive » Customer Service Week celebrates.

Service Untitled

Kathy Garcia of The Job Training Center speaks about this year’s theme which is ‘A brand new experience.’ With the popularity of the internet, consumers are much better educated and have become savvy decision makers. Today Garcia describes it as the experience customer service provides.

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Service Untitled» Blog Archive » Customer loyalty needed to.

Service Untitled

Ford claims that going to a dealer for work outside of the new warranty period may initially present as being more expensive, however in the long run the dealers have better processes, training, and parts as to Ford products. Does lifetime warranties add up to consumer negligence or can it be the most positive part of customer service?

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Service Untitled» Blog Archive » Create a vision for excellent.

Service Untitled

It’s going back to basics that drives the train of success. Using the analogy of a train, the depots may have improved in their appearances with more comfortable benches, but the destinations are still the same. I trust that you are educated enough to speak for your company without having to read a script.

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Service Untitled» Blog Archive » Attitude makes the difference in.

Service Untitled

In real estate, one of the basic elements of being able to match a buyer with a home is to listen to the buyer’s wants, to educate the buyer about reasonable expectations, and to explain to the buyer some options that might be considered. The agent says the buyers are too fussy and not realistic. That may not be true at all.