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Is Generation Z Unprepared for the Workforce or Are Leaders Misunderstanding Them?

Allwork

The survey results point to a potential disconnect between the education system, modern culture, and the expectations of the workplace. How it’ll impact the future: The future of work may see an increased focus on soft skills training and development — both within educational institutions and businesses.

Etiquette 221
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Service Untitled» Blog Archive » Customer Service Week celebrates.

Service Untitled

With the popularity of the internet, consumers are much better educated and have become savvy decision makers. That’s when we come full circle with the best of the best in customer service by raising awareness, using it, and helping to educate and understand a company’s target group or market, but it’s hard work.

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State of the Administrative Profession

Office Dynamics

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. In a recent survey, 624 respondents presented 230 different titles! Joan first focused on the five components of Adminology’s Formula for success: past/present, skill set, optimization and the future.

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State of the Administrative Profession

Office Dynamics

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. In a recent survey, 624 respondents presented 230 different titles! Joan first focused on the five components of Adminology’s Formula for success: past/present, skill set, optimization and the future.

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Service Untitled» Blog Archive » Attitude makes the difference in.

Service Untitled

In real estate, one of the basic elements of being able to match a buyer with a home is to listen to the buyer’s wants, to educate the buyer about reasonable expectations, and to explain to the buyer some options that might be considered. The agent says the buyers are too fussy and not realistic. That may not be true at all.

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Service Untitled» Blog Archive » Accountability in customer service

Service Untitled

Compare it to being a parent; we help our children through guidance and education to become accountable for their own actions. Without accountability our customer service winds up with the grim consequences of empty promises, excuses and blaming others; most likely the customers.

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Service Untitled» Blog Archive » Customer loyalty needed to.

Service Untitled

Educate the customer on proper care; a typical owner’s manual consisting of hundreds of pages isn’t likely to be read by most new car owners, so keep it simple. Does lifetime warranties add up to consumer negligence or can it be the most positive part of customer service?