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Training On-line

Laughing all the Way to Work

.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"

Training 100
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How to act like an adult when you need customer support

Service Untitled

Let the primary focus begin with becoming educated and a thoroughly informed consumer. Not every customer service representative is trained in conflict management and getting angry is surely not going to solve the problem. Behind the Scenes Customer Satisfaction Customer Service Customer Service Experience Etiquette'

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Getting your foot in the door.

Laughing all the Way to Work

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days.

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Warning! Warning! Incoming text message.

Laughing all the Way to Work

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career. I usually snap my fingers and say "Hey, over here!"

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Thinking Outside the Job Description Box

Professional Assistant Blog

They each took the initiative to get appropriate training and education to better equip them in the areas they were interested in. Administrative assistants are highly skilled in many areas and sometimes we take it for granted, not recognizing where we could go with our skills.

2008 100
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Welcome to Canada, Mr. President.

Laughing all the Way to Work

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career. Why do we not use their full name?

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Spring cleaning on the blog

Laughing all the Way to Work

I have also combined all the tutorials, training and other education-related links under the title Training. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career. I am not a legal expert and do not claim to give any legal advice.