Professional Assistant Blog

SEPTEMBER 7, 2007

A template can be downloaded here. Make sure to provide feedback (positive and/or negative) so that everyone can obtain ideas from what is being said. After the meeting, provide a copy of the meeting minutes to everyone involved in the meeting. You will notice that your meetings will run much smoother once you apply these methods.

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

OCTOBER 10, 2008

www.conetrees.com/2008/10/downloads/clean-elegant-presentation-template Posted on 12 October, 2008 1:34 PM The Professional Assistant Hi Feng Liang, Thanks for the comment. This looks great. Hopefully other people will use it as well.

PowerPoint 100

PowerPoint UPS 2008 Cubicle 100

Stephanie LH Calahan

MARCH 25, 2011

In addition to the name, phone numbers, company, and e-mail, include where and when you met the person, who introduced you, and why you might want to contact him/her in the future. Next I import them into IContact and send them a nice to meet you eMail. From Clutter To Actionable Information. A pile of business cards is simply clutter.

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Professional Assistant Blog

AUGUST 14, 2008

Free download the iso file : [link] 2.Burn Post from: Administrative Assistant Tips 3comments for this post alexis yes,I forgot my windows password last week, and I solved my problem with the help of windows password reset 6.0 on the recommendation of my friend.It's also a great way !It's It's worth a try! as follows: 1.Free

2008 100

2008 Cubicle 2007 Google Docs 100

Service Untitled

JULY 30, 2010

All it took was my phone number and email address, and I would earn money back on all of my purchases. It’s so easy to communicate with someone once you have their email address, and doing it through newsletters, and promotional updates provide an interesting and upbeat way to stay in touch with all of your loyal customers.

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Professional Assistant Blog

SEPTEMBER 13, 2007

To download a sample copy of AAU: www.writingink.ca/aau.html. Being a male administrative assistant has its ups and downs, but the ride is definitely exiting and fulfilling. This article was originally published in Administrative Assistant’s Update newsletter. To subscribe to AAU: carswell.customerrelations@thomson.com.

2007 100

2007 2008 Cubicle Google Docs 100

Service Untitled

APRIL 2, 2009

Some useful contact volume metrics to track are: The number of phone calls, live chats, emails, etc. It can certainly be misused or misunderstood, but assuming it’s collected properly, it won’t make mistakes. The time each interaction takes to complete. How many people are working at a given time.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Service Untitled

MARCH 16, 2009

Less time spent by representatives on the phone, over chat, etc. Because customers don’t have to keep calling or emailing back to get their issue resolved, representatives are able to move on and help other customers instead of having to go back and keep addressing the same problem. Saving money. saves the company money.

Customer Service 40

Customer Service Etiquette Phones 2006 40

Service Untitled

OCTOBER 21, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Call Abandonment Basics Douglas October 21, 2009 Behind the Scenes , Customer Service Experience 4 Comments Phone systems (also called IVRs or PBXes) usually measure something referred to as a call abandonment rate. email, web, etc.). email, web, etc.).

Customer Service 40

Customer Service Phones Promotion AT&T 40

Service Untitled

JUNE 4, 2009

An entrepreneur I met with recently told me that his company regularly calls and emails its competitors to see how good they are. They measure objective things like how long it takes to get a human on the phone, how long it takes to get a product, how long it takes to get an email response, etc.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Service Untitled

OCTOBER 6, 2010

Let’s also assume that the customer can identify the mood of a customer service agent by their pace, volume, inflection, intensity, and even attitude whether it is over the phone or in person. Take for instance the example of a title closing company here in South Florida. Maybe it’s time for a bit of attitude adjustment?

Customer Service 40

Customer Service Fax Etiquette 2010 40

Service Untitled

JUNE 30, 2010

When dealing in customer service, the importance of call centers and emails make profound impressions, however the interaction is generally private; that is between the customer service representative and the customer. Maximizing Social Media: Part 1 of 2 When we were kids we use to construct a “phone. At a local. Networking.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Service Untitled

OCTOBER 28, 2010

Based on statistics, 29% of users will leave their phone numbers when submitting feedback, and 60% will give their real email addresses. Kampyle , a provider of feedback analytics claim they can figure out why a customer has abandoned their shopping cart.

Customer Service 40

Customer Service Office Depot Purchasing Etiquette 40

Service Untitled

SEPTEMBER 24, 2010

Make sure to enter the caller’s name, phone number, and/or email address. After the contact, please email this information to Cate Sharkey at csharkey@starbucks.com immediately. Notate the case accordingly. Until further notice, there is no need to forward case notes to the DM and request follow-up through that channel.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

JUNE 24, 2010

and after a quick email exchange, John was nice enough to agree to an interview. Additionally, we have a knowledgeable crew of product specialists that answer end user’s questions via phone or e-mail, and advise our customers on the best product to use or how to set up their products. We are pretty accessible via the phone or e-mail.

Interviewing 40

Interviewing Customer Service 2010 Etiquette 40