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What Are Soft Skills? 12 Examples to Benefit You Personally & Professionally

Success

Emotional intelligence Growth in emotional intelligence or EQ enables individuals to recognize, understand and manage their own emotions effectively, which leads to better self-regulation and reduced stress. Stress management Managing stress is crucial for maintaining mental and physical well-being.

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Don’t hold back AT&T customer service agent

Service Untitled

Rachael Parcht, customer service representative for AT&T may have just been having an incredibly bad day, but that hardly can be viewed as an excuse for her terrible conduct on Twitter. Customer service is also based on civility, and rudeness is expensive. photo credit: jeamariemarien. photo credit: jeamariemarien.

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Chick-fil-A recipe for excellent customer service

Service Untitled

Today in the Jonesboro, Arkansas Regional Chamber of Commerce presentation, franchised restaurant operator and owner of Chick-fil-A, Mike Fullington explained to his audience how customer service can have an impact on a person’s day and even his life. He places families first, and is a firm believer in strong family units.

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Service Untitled» Blog Archive » A customer service lesson from a.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. So what is the customer service lesson to be learned here? Let’s start with no matter how angry a customer gets, every customer service agent must remain calm and never yell.

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Info Product Creation: How To Create Your FIRST Info Product in 7 Easy Steps

Office Organization Success

It is also a great customer service feature to create an autoresponder so that you can follow-up with your customers to check that they are happy with their purchase and are implementing the information you shared with them. Step 7 Promote to Your List. Click here for immediate access. c) 2015 Tracey Lawton.

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6 Eco Friendly Marketing Tips

Eco-Office Gals

Engaging your customers does not have to hurt the environment. More businesses are jumping on the green bandwagon, and you can increase the eco-friendliness of your office and promote that lifestyle to customers too. Sites like ooShirts.com offer organic t-shirts that are great for promoting your business.

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Business Basics To Keep You On Track

The Small Business Blog

I cannot stress enough the importance of bootstrapping, which means only using the funds available within your business to grow it. Use marketing techniques such as social media marketing, and search engine optimization, to promote your business online. Fantastic customer service costs nothing, and can make, or break, your business.