Professional Assistant Blog
JULY 17, 2009
Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?
All Things Admin
JANUARY 8, 2024
Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Example: The inventory management system in a retail business consists of various procedures, including ordering, receiving, stocking, and tracking products.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Professional Assistant Blog
SEPTEMBER 9, 2008
Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. They most likely will stop using your product/service, but also, they would end up telling their friends.
Success
DECEMBER 20, 2023
My company started incorporating AI within our application and other forms, using AI customer service tools like DigitalGenius. We used Chatbase to create custom AI chatbots for customer service. We feed the AI tool data, and it manages customer service tasks.
Service Untitled
MARCH 26, 2012
This isn’t related to customer service as strictly as most of the other posts here on Service Untitled, but as I was typing this up, I figured I’d post it here because some folks might get some value out of it. Focus: Minimize the amount of products / services you offer.
The Office Professionals Place
AUGUST 13, 2009
You have to be able to create a PowerPoint presentation, merge a document in Word, or create a report in Excel. Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Get the knowledge you need.
Laughing all the Way to Work
JULY 12, 2010
It was an exciting night for HPTI as Jonathan Goodnight was also awarded Technical Professional of the Year and they were finalists in ten other categories, including Best Recognition Event, Best Corporate Communicator, Best Product Developer and Corporate Social Responsibility Program of the Year. Morgan Chase & Co. Dealing in real time.
Expert insights. Personalized for you.
100 
Let's personalize your content