Customer Service Policies Resources Social Media 
Customers Rock!
OCTOBER 18, 2011
Harry is with Useful Social Media , and I will be presenting at their New York Conference on Social Media and Customer Service next week. Plus, Harry interviewed me about my book, The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers.
Success
NOVEMBER 1, 2022
To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well.
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Allwork
AUGUST 31, 2023
Remote Gems: Resources for Remote Workers and Freelancers Remote work is like a parallel universe; your website can be the guidebook. Creating valuable resources for remote workers and freelancers is like helping those exploring the remote realm. These forms can be for booking tours, downloading resources, or subscribing to updates.
On The Job
JULY 22, 2010
Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? Cavalli points out that social media interaction isn’t always about discussing a new movie or dishing the latest gossip.
Eat Your Career
AUGUST 28, 2023
You can’t spend more than two minutes on social media without being inundated by self-proclaimed “experts” telling you how A.I. Follow your organization’s policies and don’t share any private information, whether personal or business-related. I keep a list of tech resources I might want to investigate in Notion.
Service Untitled
APRIL 10, 2013
The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.
Service Untitled
MARCH 22, 2010
Service Untitled The blog about customer service and the customer service experience. A system that makes special orders simple is a system that helps promote customer service. Liberal return policy. B&H places a premium on customer loyalty, which is why they have a liberal return policy.
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