Customer Service Organization Restaurants Survey 
Office Dynamics
NOVEMBER 5, 2013
GrubHub Seamless Survey Finds Disconnect Between Healthy Eating Know-How and. The survey reveals that employees often make poor food choices while in the office despite more than 60 percent of professionals claiming to understand the important role food plays in productivity and concentration. Workplace Eating Habits.
Service Untitled
FEBRUARY 17, 2011
On January 21, a customer service agent for 39DollarGlasses.com has been lauded as a hero after some quick thinking. Customer service representative Donna Petrosini was speaking with Karen Ford, a customer since 2008, when Ford began to slur her words and dropped the phone. Good service valued over good food?
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Service Untitled
JULY 7, 2011
That McDonald’s motto “I’m Lovin’ It&# didn’t have much influence on the June 30 Consumer Reports’ survey where 36,700 subscribers made a total of 98,000 visits to 53 fast-food chains. Good service valued over good food? Empathica, a customer service management firm, surveyed 3,000 U.S.
Service Untitled
MAY 9, 2011
No matter how sophisticated a business owner thinks he might be, there is always the need to focus on “key issues&# related to overall customer satisfaction and thus – customer loyalty. How likely would you be to continue dining with us at ABC Luncheon Restaurant two years from now? photo credit: Gustavo Pimenta.
Service Untitled
SEPTEMBER 13, 2010
Service Untitled The blog about customer service and the customer service experience. a Georgia provider of Customer Experience Management reported American consumers feel customer service satisfaction has slipped since the first quarter of the year. noted the downward trends. Of the 31.5%
Ideas.Ted
JULY 8, 2021
The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service.
Service Untitled
JANUARY 21, 2011
Last night several of us were at a new restaurant in town to celebrate a friend’s new job. What is not part of the experience however is poor service; no one expects service failures, but no one wants to see a party of four raising their voices, losing their tempers, or threatening the servers. photo credit: prayitno.
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