article thumbnail

Best Virtual Assistant - Qualities of a Top-Notch Executive Assistant

ProAssisting Blog

Moreover, their skill set often extends to areas such as research, data analysis, social media management, customer service, and even technical support, depending on the organization's needs. Whether in team meetings or negotiations, they articulate ideas cogently, ensuring everyone comprehends complex information.

article thumbnail

Emerging Technologies for Administrative Professionals

All Things Admin

The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry. Social – While social media may have begun as a way to keep in touch with family and friends, it’s now a necessary marketing tool for any business.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Book Review: The Customer Service Survival Kit

Service Untitled

The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.

article thumbnail

Of car dealerships and customer service

Service Untitled

Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.

article thumbnail

Write The Best Job Descriptions In 7 Easy Steps | Free Templates

Recruit CRM

This includes content formation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copy writing, performance analysis. Expertise in online marketing and social media strategy. Build, implement and manage social media strategy.

article thumbnail

The Best Way To Grow A Business

The Small Business Blog

Word of mouth best comes from existing customers; excellent customers service and products will turn customers in to fans who will talk about your business to their friends, family and business network. Make sure that your customer service is up to scratch, though. Make sure your business is there!

article thumbnail

Service with a snarl: What to look for and how to avoid it

Service Untitled

No doubt we have all been victims of bad customer service, and no doubt we have left companies and moved on to their competition because the experience, at least in our own eyes for the moment, had been intolerable. How is the customer treated? Is the service we expect now provided? Is there an apology for making us wait?