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We can have a dramatic impact on people’s lives with simple, small and cost-free changes

Workplace Insight

London, the crouching monster, like every other monster has to breathe, and breathe it does in its own obscure, malignant way. The men and women imagine they are going into London and coming out again more or less of their own free will, but the crouching monster sees all and knows better. The business districts.

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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

can sound like some kind of mysterious monster that’s coming for your job. to optimize scheduling; streamline customer service; transcribe meeting minutes; edit documents, photos, and videos; create dynamic presentations and graphics; even plan and organize multi-city travel. You’re likely to be surprised!

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The “Secret” Customer Service Weapon for Small Technology Companies

Small Business CEO

Technology companies are, unfortunately, almost as well known for having poor customer service as they are for their actual products. Small business expert Anita Campbell cited poor customer service for web apps as one of three key issues that needs to be overcome before cloud apps can become ubiquitous in small businesses.

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

How I Built My Twitter Marketing Monster From 1 to 36,000 Reply poch January 11, 2010 at 9:19 am Not ‘Check Your Facts Before You State Them’ This is one of the 10 deadly business mistakes in the Online Profits ebook. When I go to a website I don’t need to like the salesman, owner or customer service rep.

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