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Celebrating National Customer Service Week by honoring the best

Service Untitled

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations.

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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. As a result, companies didn’t cut salaries when they reduced hours.

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Fear of Success | Men With Pens

Men With Pens

This is a harsh truth, and the sooner we all own up to it, the better. STEAMY) and he mentioned that his parents were wishing he’d leave LA and take up elsewhere. And then one day we grow up and allow life, negative people and bad situations to stop us from dreaming. We’re afraid of success. Think about it.

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Customer satisfaction getting worse among large retailers

Service Untitled

So why do we think that customer satisfaction is on the downward slide? As business slows up, many companies are laying off full-time staff and replacing them with part-time workers. This cuts down on the overhead; no more expensive medical or life insurance coverage required, pensions, paid holidays or high salaries.

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Customer satisfaction getting worse among large retailers

Service Untitled

So why do we think that customer satisfaction is on the downward slide? As business slows up, many companies are laying off full-time staff and replacing them with part-time workers. This cuts down on the overhead; no more expensive medical or life insurance coverage required, pensions, paid holidays or high salaries.

Salary 40