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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The agent pays to put them up in a luxury condo overnight, covers the change fees on their flights, and sells them a home the next day. These examples have one thing in common: From start to finish, these business people and their teams thrilled their customers. These steps can help you deliver superb customer service.

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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. As a result, companies didn’t cut salaries when they reduced hours.

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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. " Warning! Incoming text message. I look like that!! The importance of having someone to talk to Psst! (for

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Fear of Success | Men With Pens

Men With Pens

This is a harsh truth, and the sooner we all own up to it, the better. STEAMY) and he mentioned that his parents were wishing he’d leave LA and take up elsewhere. And then one day we grow up and allow life, negative people and bad situations to stop us from dreaming. We’re afraid of success. Think about it.

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