Success

AUGUST 17, 2021

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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Service Untitled

JANUARY 17, 2011

Rachael Parcht, customer service representative for AT&T may have just been having an incredibly bad day, but that hardly can be viewed as an excuse for her terrible conduct on Twitter. Customer service is also based on civility, and rudeness is expensive. photo credit: jeamariemarien. photo credit: jeamariemarien.

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On The Job

JULY 22, 2010

While many employers wring their hands over the use of social media by employees at work – fearing legal problems or lost productivity – the evidence is mounting that letting employees tweet or check Facebook during their workday is not only inevitable, but it may make good business sense. Heres the column I did for Gannett/USAToday.com.

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Admin Awards

FEBRUARY 2, 2023

Promotions, births, deaths, divorces – all of life’s moments were shared with my mother, whose desk was rarely not occupied by co-workers hanging out in reception. Colleen is the legendary Legal Secretary to the late Herb Kelleher, the Founder of Southwest Airlines.

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Recruit CRM

JUNE 17, 2021

The person will be in charge of overseeing the promotion of our company's brands. Communicate with legal staff to solve any problems, such as copyright neglect and royalty sharing with outside producers and distributors. Educate other junior staff on the use and how to work on social media and promote its use.

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Recruit CRM

MAY 8, 2021

Recruit CRM is EEO Compatible which means— we bar recruiters from making discriminatory choices and help them treat all people equally when it comes to hiring, promotions, compensation, layoffs etc. On top of an incredible software platform, their customer service is hands down THE BEST!"

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The Small Business Blog

APRIL 29, 2008

It will be free to access and as such should be seen as one of your major promotional tools. You will need to have a legal agreement in place with all your clients because there are complications relating to weight loss that could potentially result in litigation against you.

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