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What Is Professional Development? We Unpack the Essentials

Success

Learning new skills is paramount to success. Continual learning is no longer an added effort but required to remain relevant in nearly any field. Professional development examples The benefits you experience from continued learning can be transformative for you and your livelihood. They retire or move to a new company.

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Liveops Distributed, Work at Home, Independent Call Center Workforce

Small Business Labs

Liveops provides cloud-based call center services that utilize an on-demand workforce of agents who live in the U.S. We met with Liveops last week and learned they have about 20,000 independent agents providing customer service and sales support to over 400 enterprise clients.  

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Ep 209: Molly Denham on Remote Work and Career Paths for Administrative Professionals

LEADERASSISTANT.COM

. – General James Cartwright CONNECT WITH MOLLY Molly on LinkedIn Vexa Services Vexa Software ABOUT MOLLY Molly Denham spent 22 years as an administrative specialist in the US Air Force, working at every level and traveling all around the world. During the COVID shutdown, she watched businesses struggle with navigating a remote workforce.

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Recruiting talented employees to enhance customer service

Service Untitled

Happy employees make for motivated people who want to deliver the best customer service they can to assist consumers and clients. Possibly Related Posts: Walmart’s dismal customer service scores drive customers away Since 2007, Walmart department and discount stores repeatedly have been.

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Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Nicole Grinnell 5:57 Yeah, so I’m the CEO that I was mainly supporting, actually retired.

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An interview with Admin Awards Founder, Sunny Nunan, by Executive Support Magazine

Admin Awards

When my mom retired just shy of her 80th birthday from the profession, she was given a scrapbook that was packed with pages of pictures, letters and writings about what she meant to her co-workers and organization. What have you learned about the administrative profession from running the awards? Additionally, I’m inspired by quotes.

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well. It often ends there!

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