Customer Service International Survey Travel 
Success
MAY 8, 2023
Sure, traveling with kids can be hard. After all, the last place you want to be entertaining a 2-year-old is on an international flight. Family Travel Survey ,” 85% of families intend to travel with their children in 2023. Yet, according to the 2022 “ U.S. Scooters in… hotels? Hang on to your luggage racks.
Practically Perfect PA
JUNE 28, 2017
Whether travelling domestically or internationally, corporations have a Duty of Care to employees visiting other cities and locations for business. That’s why Roomex have developed an interactive map that can pinpoint business travellers in over 550,000 hotels worldwide, providing instant visibility on your colleagues’ whereabouts.
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Service Untitled
DECEMBER 22, 2010
For as long as most of us can remember, the airlines industry has always scored the worst customer service marks on almost all surveys. A recent survey conducted by Consumer Travel Alliance revealed more than 50% of the participants rated the TSA as offering the worst customer service.
Service Untitled
DECEMBER 12, 2011
The next time you’re sitting in one of those impossibly uncomfortable hard plastic seats at Newark International Airport and you see a suggestion box hidden somewhere, slip a picture of Singapore’s Changi International Airport in there. It’s certain to be an experience any traveler will remember for years to come.
Service Untitled
MARCH 4, 2009
Service Untitled The blog about customer service and the customer service experience. What interested me was how the importance of customer service varied in different industries. What have you noticed about service in countries besides the United States? Both factors are probably at play here.
Practically Perfect PA
MARCH 11, 2014
Now that is customer service! During the 10 minutes I had to wait for my room I was able to rest my travel weary body on one of the comfortable sofas next to the open fire in the lobby area. The service is very personal and the staff seem to take pride in the hotel and are passionate about it.
Service Untitled
SEPTEMBER 3, 2010
Service Untitled The blog about customer service and the customer service experience. Answer: Four years ago we stepped back and realized the behaviors we were incenting were not based on the voice of the customer. It’s all about what the customer thinks after every interaction.
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