Success

OCTOBER 31, 2023

Listing your previous job responsibilities, technical skills and education is relatively straightforward. However, communicating intangible soft skills on your resume, like attention to detail, work ethic and people skills, can be more difficult. What are soft skills?

Resume 298

Resume Skills Cover Letter Customer Service 298

Success

SEPTEMBER 19, 2023

Mastering the components of emotional intelligence makes relationship-building easier, both personally and professionally, and is critical to developing effective leadership skills. Emotional intelligence is a skill. The product, price and speed of delivery are each excellent, yet their customer service could use some improvement.

International 312

International Customer Service Skills Suppliers 312

All Things Admin

FEBRUARY 20, 2023

Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. Today’s job descriptions are more likely to include analytical reasoning, critical thinking, complex problem-solving skills, and UX design. What skills should you focus on honing and which should be left behind?

Administrative Professionals 98

Administrative Professionals Social Media 2025 Mentoring 98

All Things Admin

JANUARY 8, 2024

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Everything is right there in your procedures manual! With a Powerful Professional Portfolio.

Administrative Professionals 52

Administrative Professionals Mentoring Forms PowerPoint 52

Office Dynamics

OCTOBER 19, 2015

This is a skill everyone needs regardless of their title or position. What skill sets are growing? I’m always amazed when I meet someone in the workplace and I ask them what their goals are for the next year or I talk to them about expanding their skill sets and they say to me, “I plan to coast until I retire.

2016 100

2016 Retirement Mentoring Skills 100

Musings of a High-Level Executive Assistant

JANUARY 3, 2013

Very few people will go out of their way to mentor you and help you change for the better. Here is an example when I was overseeing interns. One intern had sent out a mass email without realizing the difference between the to, cc, and bcc fields. This is another skill you will have to hone and may take awhile to learn.

Agencies 40

Agencies Dropbox Email Learning 40

Service Untitled

FEBRUARY 29, 2012

They know how they’re doing with their service level goals, their attendance, what other types of skill set goals they have. But in terms of pursuing skill sets, some employees don’t want to pursue skill sets after a while. They’re still mentors. You know people learn new skill sets so they change shifts.

Interviewing 40

Interviewing Customer Service Skills Goals 40