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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Would you prefer the client to calmly and rationally give you information on their issue? Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Were all human and should treat each other that way.

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Anastasia Penright – CEO at Respect My Voice | Leaders: Create a Drama Free Workplace

Allwork

Having held key roles at Amazon, Wells Fargo, and American Family Insurance, Anastasia has honed her skills in managing internal politics and understanding diverse personalities within professional environments. And so I interned there. So a lot of that brings some internal politics. Jo Meunier [ 00:08:55 ]: Yeah.

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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

Lynn has organized strategic events such as the companys internal trade show, all-hands meetings, the annual awards banquet, internal events and leadership off-site meetings. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading.

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Answering Reader Mail: What Do Employers Look for in High-Level EA Candidates?

Musings of a High-Level Executive Assistant

“I came across your blog while surfing the net for information on high-level executive assistants. There wasn't much information out there. First and foremost, your job as an EA is to master working with many different people in a customer service role, and the admin work is actually secondary. Luckily, I did!

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Answering Reader Mail: 7 Tips on Attire, Scheduling & Etiquette

Musings of a High-Level Executive Assistant

This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. They brought him on as the CEO of Industrials and then there is another new CEO at the headquarters who is in charge of Services.

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