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Customer service goes holographic

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Manchester Airport’s Terminal in London introduced holographic customer service agents today. Yes, no kidding, and the holographic images, reproduced from real-life customer agents Julie Caper and John Walsh have been deployed at the entrance to the security area of the airport. photo credit: ssoosay.

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Is your customer service “naughty” or “nice?”

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Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. to extra fees if you have talked too long to grandmother. photo credit: kholkute.

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Guest services and planning needed to create a ‘Wow’ experience in buffet style holiday feast

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Buffets traditionally save on labor costs and provide an excellent venue to showcase a restaurant’s best food and service. In a resort area such as South Florida, the ‘”WOW” experience includes customer service, atmosphere, cuisine, and of course – location. ” photo by: faith goble.

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Consumer Reports’ naughty and nice list for holiday shoppers

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On Monday, Consumer Reports published its first Naughty and Nice Holiday List. The input came from reporters and editors and covered shopping, travel, hospitality, and telecommunications, and identifies some good and some frowned upon shopping policies of 20 popular organizations.

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Airlines snow storm or snow job?

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Can you even imagine waiting all year for a great holiday weekend, and then getting stranded at an airport not just for hours, but two or three days? Travelers are blaming the airlines for not being prepared. People found more information when they called their home town travel agents than at the airport.

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Continental employees go out of their way to help stranded pooch

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It seems that Continental customer service had some holiday magic this year. Continental Airlines does have a proactive program for the safe traveling of our four-legged friends. Possibly Related Posts: Empower employees to deliver better customer service The front line employees are often the representatives who will.

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Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. And favorite hobby for sure has to be travel. We’re a big traveling family. Jeremy Burrows 1:56 Nice.

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