Remove Customer Service Remove Holidays Remove Price Remove Promotion
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Walmart’s dismal customer service scores drive customers away

Service Untitled

Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” Yet, shoppers can be a forgiving lot if customer service personnel are at the job and eager to please, but that doesn’t seem to happen much at Walmart.

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Is your customer service “naughty” or “nice?”

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Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. It seems the company could be shooting itself in the foot when charging more at the mall. photo credit: kholkute.

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Green Options: Green Printing Revisited

Eco-Office Gals

I have been a promoter of paperless options since the start of Eco-Office Gals, but I also acknowledge that sometimes you just have to print. When your green business is in need of business cards, stationary, brochures or holiday cards you should at least consider printing responsibly. Water-based aqueous coating.

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Cyber Monday Deals 2010

Eco-Office Gals

If you were recovering from Thanksgiving, or hitting the stores and missed these great prices, they are being offered again for Cyber Monday! This promotion gives new customers award winning hosting for as little as: Shared Hosting – ONLY $2.48/month. Off the regular price of $75.00 Reseller Hosting – ONLY $12.48/month.

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Getting what you pay for: How Amazon’s membership fee retains customer loyalty

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These are the people who spend twice as much as non-Prime members annually, and it’s all about convenience, selection, and price comparisons. Say it anyway you want, but the best part of any kind of loyalty program is the money a customer saves versus the cost of the rewards’ programs. And why does this happen?

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Customer satisfaction for retailers at all time high

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The American Customer Satisfaction Index (ACSI) report examined the implications of both e-commerce and retail businesses concluding that better customer service, discounting of prices, and lower gasoline prices offset a drop in Internet sales. Is customer service more about loyalty or preventing frustration?

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Small Business Saturday – a boon for local retail stores

Service Untitled

The campaign, started by American Express small-business unit has helped to advertise the advantages of shopping locally – personalized service, convenience, and the opportunity to promote healthy economics in one’s own neighborhood.