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Free Services to Green Your Holidays!

Eco-Office Gals

The holidays are coming up quick and it’s time for Eco-Office Gals to get in the giving spirit. Christmas cards or holiday catalogs may be on the holiday horizon. At Eco-Office Gals we promote paperless, but we know that’s not always possible. Post from: Eco-Office Gals Free Services to Green Your Holidays!

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Warm thoughts for customer service during the holidays

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You’re most likely sending out emails, brochures, and promotions with greetings of the season, but what happens after the lights are removed and the tree is packed away? Are you still showing your customers that you appreciate their business all year round? Don’t just promote your product, but give something valuable.

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Walmart’s dismal customer service scores drive customers away

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Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” Yet, shoppers can be a forgiving lot if customer service personnel are at the job and eager to please, but that doesn’t seem to happen much at Walmart.

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Is your customer service “naughty” or “nice?”

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Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. For the complete list of Consumer Reports “naughty” and “nice” list, please click here.

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Customer service benefits by going green

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Green marketing is not just the weekend garden place you can go to buy fresh vegetables, fruits, and home-made goods in your community; it is a tried and true marketing strategy to get more customers and make more money. Let’s face it; it’s all part of customer service.

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Green Options: Green Printing Revisited

Eco-Office Gals

I have been a promoter of paperless options since the start of Eco-Office Gals, but I also acknowledge that sometimes you just have to print. When your green business is in need of business cards, stationary, brochures or holiday cards you should at least consider printing responsibly. Water-based aqueous coating.

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Announcing my first book: The Hidden Power of Your Customers

Customers Rock!

It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet). But customer service is not enough.