Remove Customer Service Remove Health Remove Mentoring Remove Stress
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How Emotional Intelligence Can Improve Your Work Life

Success

Emotional intelligence can offer perspective in stressful situations and can help us discern optimism from toxic positivity when things look rough. EI is a sought-after trait in job candidates, especially for leading teams or working in customer service. Get ahead at work. Communicate directly.

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How to Survive a Recession, According to a 91-Year-Old Business

Success

These types of dreaded, so-called “ black swan ” events are difficult to predict, so it’s important to have a plan in place before crisis strikes, advises Frank LaMonaca, a mentor with SCORE, a network of volunteer, expert business mentors. Taking care of your mental health is also important during periods of stress, notes Gore.

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Sleep your way to the top | Men With Pens

Men With Pens

Your positive outlook, your attitude, and your customer service takes a hit. But when I’m stressed I wake up around 3.00am with my mind going at a hundred miles an hour and it doesn’t stop until around 5.00am. Not taking care of your health will make you sick (and sleep is a big part of taking care of your health).

2010 40
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It's Time for Managers to Get Weird

On The Job

They know who has health problems and can't afford to lose insurance coverage. Not a good thing when a health inspector was on the way. And, by turning these stickers over to management, they gained a prize — and the restaurant gained quality work and a top-notch health inspection. I know they're losing sleep. Take a road trip.

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Experience vs. a university degree part two

Practically Perfect PA

Yes, NVQ’s in Customer Services and Business Administration. Yes – I’ve qualified since as an ISO programme manager and auditor, a Health & Safety manager and assessor, completed various MS Office and bespoke applications courses and a facilities management course. Yes – NVQ in Customer Service.

IAAP 100
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Introducing the SUCCESS 125

Success

And for the sixth time, we have done the research to find the 25 most influential leaders in this space: the coaches, speakers, authors, mentors and thought leaders to know in 2022. He is a teacher, a mentor, a coach, a convener, and a doer. Coach, mentor, creator. But this year, there’s more. Elena Cardone.

Mentoring 312