article thumbnail

Balancing AI Adoption with Employee Morale: The New Challenge for Business Leaders

Allwork

Generative AI solutions are already being introduced to an increasing number of businesses that operate across many different fields including customer service, finance, and legal. The integration of AI solutions into the workplace is also estimated to lead to increased productivity and innovation in the overall global economy.

Legal 296
article thumbnail

Is Grassroots Marketing Still Relevant? Exploring Community Marketing in the Digital Age

Success

Social media also serves as a customer support hotline, enhancing customer service and resolving issues efficiently. “We A few sectors are real estate, financial advising, insurance, home repairs, brick-and-mortar retail and health care, where networking and referrals from friends and family make up the client base.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Remote Work Is Just E-Commerce Déjà Vu All Over Again

Allwork

This article was written by Jane Greenthal and was originally published on Work Design Magazine. It doesn’t matter how great the in-store experience is if you’re on hold with customer service for hours. Stepping back, it seems we might’ve seen this movie before, in another industry: retail.

article thumbnail

Customer service is not an option for medical and dental practices

Service Untitled

Once upon a time a patient would never think of questioning a physician’s rude bedside manner, never twitch the slightest dissatisfaction when made to wait hours in an uncomfortable waiting room with outdated magazines, or even speak out when having to deal with a rude staff. Fortunately that has all changed.

Medical 40
article thumbnail

45 Professional Development Books to Level Up Your Career and Your Life

Success

In this post, we’ll dive into books that speak to the three following categories: Books on personal habits, attitudes and approaches Mental health and work books Books for entrepreneurs Books for managers and founders Read on to discover 45 of the best professional development books. You’ll meet Jon Deng, a U.S.

UPS 259
article thumbnail

Introducing the SUCCESS 125

Success

In honor of the 125th anniversary of SUCCESS , we’re extending the spotlight beyond the household names to the everyday leaders who reflect the true value of our magazine: impacting others in a positive way. Anaida has been a cover story for many prestigious magazines. But this year, there’s more. Marcus Dilley.

Mentoring 312
article thumbnail

How to Survive a Recession, According to a 91-Year-Old Business

Success

Keep customers close Wall Drug sees an estimated 50% of business come from repeat customers, so employees play a valuable role in the overall business. I have to think part of the reason that our employees do such a good job with customer service is we emphasize how important it is, and they deliver on it.”