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Walmart’s dismal customer service scores drive customers away

Service Untitled

Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” Yet, shoppers can be a forgiving lot if customer service personnel are at the job and eager to please, but that doesn’t seem to happen much at Walmart.

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Continental employees go out of their way to help stranded pooch

Service Untitled

It seems that Continental customer service had some holiday magic this year. It seems his owner didn’t have the health certificates with Whopper signed by a veterinarian to allow the canine bundle of cuteness to board his flight. Thank you to the special employees of Continental Airlines for taking care of Whopper.

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Getting what you pay for: How Amazon’s membership fee retains customer loyalty

Service Untitled

Amazon has promised access to their digital library also, but I haven’t read where my customer service is going to increase with the higher dues, but I’m still going to renew my subscription. And so all of that brings some ideas to promote customer loyalty in smaller businesses. In the Jacksonville, Fla.

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Small Business World News Round-up - 2009/11/10

The Small Business Blog

Small Business Crunches Numbers : Small business has fought the health-care bill as too costly. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! — ST.

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Top 5 Tips for Finding Investors

The Small Business Blog

You could find possible investors anywhere, even while on holiday. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Pitch your business as often as possible.

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Does Your CRM System Help Your Business Grow? Interview: @batchblue

Stephanie LH Calahan

What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there? Our great customer service! We offer new customers a two hour one-on-one consultation with a BatchBlue Onboarding Specialist to help them customize their account to their specific needs. I know this to be true! 

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Top 5 Tips for Finding Great Employees (cheaply!)

The Small Business Blog

Victor Said on February 24th, 2010 at 7:10 am The only issue I have with students is that during certain times of the school year they are too busy or unavailable (exams, holidays, breaks), but definitely worth it. Jay Said on February 20th, 2010 at 8:33 am thanks for sharing a informative tips.i Digg Furl Netscape Yahoo!

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