Professional Assistant Blog

JULY 17, 2009

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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Customer Service 2008 Google Docs Cubicle 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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2008 Customer Service Cubicle Google Docs 100

On The Job

JULY 22, 2010

Social media – often seen as a place to chat with friends or tell strangers about what you had for dinner – has evolved into a marketing tool that employers are harnessing to do everything from increasing their brand awareness to recruiting top talent. That’s a view shared by Trish McFarlane, human resources business partner for St. “You

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Social Media Facebook Twitter Legal 100

LEADERASSISTANT.COM

OCTOBER 15, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. So there’s a lot of, you know, office gossip and stuff like that.

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AT&T Mentoring Gossip Confidence 81

Success

AUGUST 3, 2021

That’s why many business leaders are turning to the Enneagram, a personality tool with ancient roots, to learn more about their employees and how to best equip them for success. This makes Twos caring leaders and excellent customer service reps, but can also hinder efficiency. Type Three: The Achiever.

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Environment Gossip Negotiating Salary 306