Remove Customer Service Remove Goals Remove Policies Remove Tools
article thumbnail

Take a Customer Service Approach to Retain Employees

Office Dynamics

Four ways to use the customer service approach to retain employees. Outspoken billionaire and founder of Virgin Airlines Richard Branson once said that employees come first in a company, even before customers. For both customers and employees, it is the experience of the company that defines perception.

article thumbnail

Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

tools have flooded the market. is as much a skillset as it is a tool. Having access to the tool is not enough. We also need the right skills to make the tool work. Your goal is not to save hours of work in the first few minutes of using a new tool. in your existing tools, try it out and see what happens.

Skills 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Building a business culture to deliver the best customer service

Service Untitled

A strong business culture that is aligned with superior business goals outperforms their competitors by light years. These are the organizations who have figured out how to delight their customers and even make them smile. Remember most customers won’t tell a company what went wrong; they just leave and go on to your competition.

article thumbnail

Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Unless your company has a policy requiring you to delete emails, archive them.

Email 66
article thumbnail

High Performers Versus Low Performers - 7 Ways to Tell the Difference

Stephanie LH Calahan

If you are a manager who struggles in this area, or if you just want more options for talking about good versus bad performance, try looking at performance through the lens of how employee behaviors contribute to the achievement of team, office, and organization goals. Below are seven examples to help you do that.

Goals 100
article thumbnail

Write The Best Job Descriptions In 7 Easy Steps | Free Templates

Recruit CRM

Here are three core pointers of a good job description: Explains the reality of the role Showcases the organisation's culture, and A bit of marketing for the company In short, a job description is used for a variety of reasons— starting from the most obvious, which is recruiting, determining salary ranges, creating job goals, job titles and more.

article thumbnail

10 Things To Keep In Mind While Training Recruiters For Your Search Agency

Recruit CRM

According to ClearCompany , training strategies have become so important that 68% of employees believe that training and development is the company's most crucial policy. Your agency can put this into practice by demonstrating problem-solving and essential customer service skills and the most effective ways for communication as a recruiter.