Make or Break Moments

JULY 1, 2010

I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. And then she gave me the best birthday gift ever… “Would you be willing to be on a panel with Chris Brogan ?&# She is engaging and fun as well!” Absolutely. Just tell me when and where.

Customer Service 100

Customer Service 2009 Social Media 2008 100

Success

NOVEMBER 1, 2022

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Offer sales, discounts and gifts as surprise perks.

Gifts 279

Gifts Customer Service Policies Social Media 279

Office Dynamics

OCTOBER 25, 2009

The 16th Annual Conference for Administrative Excellence was one of our best ever thanks to our fabulous speakers, energetic attendees, and the fantastic customer service from Red Rock Resort and Spa. Joan Burge will be blogging about each topic this week so be sure to check out the blogs and learn some notable tips.

2010 100

2010 Customer Service Gifts Networking 100

Office Dynamics

OCTOBER 25, 2009

The 16th Annual Conference for Administrative Excellence was one of our best ever thanks to our fabulous speakers, energetic attendees, and the fantastic customer service from Red Rock Resort and Spa. Joan Burge will be blogging about each topic this week so be sure to check out the blogs and learn some notable tips.

2010 100

2010 Customer Service Gifts Networking 100

LEADERASSISTANT.COM

OCTOBER 15, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. So I actually got a opportunity to be an office assistant to a hometown friend who actually owned a business.

AT&T 81

AT&T Mentoring Gossip Confidence 81

Success

DECEMBER 21, 2022

I’m working on taking time off for visits, but in the meantime I’ll reconnect the old-fashioned way by writing, sending cards throughout the year; little gifts the family might enjoy, too. I’ve learned that my daily choices make a big difference in my long-term happiness. Attend training. This year, my 50th, I’ll make changes.

Mentoring 345

Mentoring Goals Clothes Expenses 345

Service Untitled

NOVEMBER 28, 2012

Recently, I sat down with Ritz-Carlton Vice President Diana Oreck to see if she could share any more secrets to the company’s customer service super sauce. She heads up the company’s executive training program, The Ritz-Carlton Leadership Center. Q: Retention is a big issue for a lot of customer service teams.

Customer Service 40

Customer Service Training 2012 Interviewing 40

Success

SEPTEMBER 6, 2021

Create Customers Attract your first customers Keep them coming back Step 6. Grow Your E-Commerce Business Create systems Automate everything Learn to delegate Collaborate Always Be Monitoring Step 7. Spoiler alert: my first e-commerce business was a failure—uh, I mean, a great learning experience. Or a service?

Social Media 285

Social Media Email Google Interviewing 285

Success

DECEMBER 14, 2022

Commutes can be the bane of city dwellers’ existences, but not for commuters at the Armitage train station in Chicago. In the coldest of winter mornings, Janet Martin, with Chicago Transit Authority, mans the turnstiles, welcoming customers with a smile. I feel like I’m doing something more than just Christmas gifts,” said Rydzy.

2017 279

2017 Gifts 2012 2001 279

Office Dynamics

DECEMBER 7, 2011

Learn to proofread with perfection, get a grasp on grammar rules and sharpen your editing skills. P.S. Free Bonus Gift. is a training and adult education consultant. A misplaced decimal, a name spelled wrong, a word misused, a number transposed — brush it off and the consequences can be dire. Sincerely, Alice Bumgarner.

Administrative Professionals 100

Administrative Professionals PDF Skills Training 100

Men With Pens

JANUARY 10, 2010

Unlike the person who seems mentally permalinked to 1994, I’m constantly learning new things at a tremendous pace, mostly just because I love it. Too many want to turn this critical aspect of their business over to others, without learning even the slightest part of it. What are the learning lessons?

2010 40

2010 AT&T Social Media Twitter 40

Success

FEBRUARY 15, 2022

In the hopes of healing her own life, she sought training in coaching, nutrition, fitness and mindfulness, and her goal became to teach others how to balance a thriving career, body and mind. Leigh Burgess is a creative strategist who uses her gifts to help others. Leigh Burgess. CEO, founder, creative strategist. Elena Cardone.

Mentoring 312

Mentoring International 2021 Social Media 312