Service Untitled
MAY 14, 2012
A strong business culture that is aligned with superior business goals outperforms their competitors by light years. These are the organizations who have figured out how to delight their customers and even make them smile. Remember most customers won’t tell a company what went wrong; they just leave and go on to your competition.
Success
AUGUST 25, 2021
Should you be an accountant and crunch numbers all day because it will pay your bills, or should you look for a customer service job that will put your gift of gab front and center? Maybe you’re someone who can talk to anyone and you’re the best listener in your friend group. Good things take time.?.
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Make or Break Moments
JULY 14, 2010
He made it public He dissed his owner He didn’t do it right He won’t be “the man&# anymore He didn’t own his decision The question from the customer’s perspective is this: did Lebron put himself in the shoes of his customers or was the decision based solely on his needs and his goals.
Step It Up VA Coaching
OCTOBER 25, 2012
And they’re things that are not always mentioned when we talk about customer service. What I’m talking about is more than just good customer service. Make it your goal that every client could say, “I never even knew you had other clients.” Invest yourself in your client’s business.
Success
NOVEMBER 1, 2022
To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well.
Service Untitled
NOVEMBER 24, 2010
“Our goal isn’t to laud one company or put down another, but to call out specific policies that we think put consumers first or put them behind the eight ball,&# stated Tod Marks, senior editor and resident shopping expert at Consumer Reports. Their website does not offer a customer service phone number.
Service Untitled
JANUARY 28, 2011
We want those customers to become fans; think Pittsburgh Steelers and Greenbay Packers Superbowl – the ultimate in “wow&# experience. Alright admittedly that seems over the top, but nevertheless a work in progress requires an immense amount of work and dedication to finally realize your goals.
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