On The Job

JANUARY 19, 2012

When your boss offers you more training, your immediate response may be to decline. More training? But in this story I did for Gannett/USAToday, you'll see that it's to your advantage never to turn down a chance to learn something new. So how do you position yourself to be selected for more on-the-job training?

Training 100

Training Skills Mentoring Customer Service 100

All Things Admin

JANUARY 8, 2024

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Everything is right there in your procedures manual! Procedure – A documented, step-by-step guide that tells someone how to complete a certain task or process.

Administrative Professionals 52

Administrative Professionals Mentoring Forms PowerPoint 52

LEADERASSISTANT.COM

APRIL 16, 2023

Breaking Money Silence®: How to Shatter Money Taboos, Talk More Openly about Finances, and Live a Richer Life is Kathleen’s fifth book. THE LEADER ASSISTANT BOOK Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon and listen to the audiobook on Audible.

Negotiating 52

Negotiating 2019 International Restaurants 52

The Small Business Blog

NOVEMBER 8, 2009

5 tips for Sourcing Employee Training for Small Businesses by Stefan Töpfer on Nov 09, 2009 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Contact local development agencies – some may offer training programs Hire local teachers or consultants to run short training schedules.

Training 100

Training 2007 2008 2009 100

Make or Break Moments

JANUARY 4, 2010

In a recent article in Advertising Age entitled Banks Turn Message Back to What Consumers Want , reporter Beth Snyder Bulik spotlights the fact that banks are listening the consumers and changing their message to one that includes the answer to ‘how can you help me manage my finances?&# Two enthusiastic thumbs up.

Customer Service 100

Customer Service 2009 2008 2010 100

Small Business Labs

DECEMBER 16, 2014

Already in use by Apple and other major retailers, Beacons are being used for applications such as in-store customer service notifications, special upgrade offers and personalized marketing messages.    They also provide independent workers (and others) a way to upgrade their skill and/or learn new ones.  

2015 100

2015 Payroll Finance Skills 100

The Small Business Blog

AUGUST 8, 2010

They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MAY 13, 2010

It is difficult to say but in small business we can learn a lot abut the importance of public relations through this story. WinWeb Pitch of the Week – Digistar Solutions » « Previous Entries This entry was posted on Friday, May 14th, 2010 at 7:30 am and is filed under Customer Service , Development , How to.

2010 100

2010 2007 2008 2006 100

The Small Business Blog

JUNE 20, 2010

Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. If only more people would learn the value in such information. When you offer deep discounts you not only devalue your products or services, you devalue your brand. Digg Furl Netscape Yahoo!

2007 100

2007 2008 2006 2009 100

The Small Business Blog

NOVEMBER 2, 2009

A Niche Market Can Be Your Train to Succes s: Talking to my fitness trainer the other day reminded me of niche markets and how they’re central to so many small business’s success. Halloween Business Ideas : Don’t just look at Halloween as a trick-or-treating obligation or a chance to party. Digg Furl Netscape Yahoo!

2009 100

2009 UPS 2007 2008 100

Service Untitled

FEBRUARY 29, 2012

Constantly you should be having interactions and it should just be a never–ending process of learning and growing and getting better and building relationships and having interactions, and that’s the type of environment we want to promote. They’ve learned the ones that they want and they just want to answer the phones on a day–to–day basis.

Interviewing 40

Interviewing Customer Service Skills Goals 40

The Small Business Blog

MARCH 30, 2010

« Top 5 Tips for Training Employees on a Budget Top 5 Tips for Small Businesses at Easter » « Previous Entries This entry was posted on Wednesday, March 31st, 2010 at 6:30 am and is filed under SME-Blog. You can leave a response , or trackback from your own site. Digg Furl Netscape Yahoo!

Management 100

Management 2007 2008 2009 100

The Small Business Blog

AUGUST 3, 2010

Life is about never giving up so if you must fail, fail fast, learn from it and move on… Lars Hilse Said on August 7th, 2010 at 2:52 am Yes and no… Yes, because there are some old school business people out there who believe that 9-5 is mandatory for success. He consults, trains and provides a mobile coffee service too.

2007 100

2007 2008 2010 2009 100

The Small Business Blog

OCTOBER 1, 2007

Kerry Said on May 23rd, 2008 at 7:17 pm I agree that it might make sense to ‘bootstrap’ when you’re just starting out, but doesn’t it also make sense to consider whether you have access to good financing opportunities? More often than not that train has moved on.

2007 100

2007 2008 2009 2010 100

The Small Business Blog

MAY 8, 2006

Firstly, you need to understand in the UK there is no requirement to have any formal training or qualifications before calling yourself an accountant. This does not for one minute mean that someone without formal qualifications is going to be bad, not for one minute, so how do you chose your accountant? Hopefully not! Keep posting!

2006 100

2006 2009 2007 2008 100

The Small Business Blog

OCTOBER 2, 2007

We may seem too preoccupied with – as what Richard Hazelgrove commented – our finances, paying the bills, material things etc. Executive Coach Training Said on January 27th, 2009 at 12:28 pm Creating a work-life balance can be difficult. Seems harder than I thought to keep up and learn all the things.

2007 100

2007 2008 2009 2010 100

The Small Business Blog

FEBRUARY 9, 2010

5 Comments » | Trackback | Share This 5 Responses to “ Are You A Competent Communicator? &# Alex Conforti Said on February 10th, 2010 at 3:19 pm Knowing your communication style, as you mention, is a great help for learning how you communicate. You can leave a response , or trackback from your own site.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

SEPTEMBER 22, 2007

Let’s hope in hundred years from now people will see this era not only as the “Information Age&# , but also the age when we learned to live a better work/life balance, in tune with our emotional and social needs as individuals, families and society as a whole. There are many more examples. What do you think?

2007 100

2007 2008 2009 2006 100

Success

FEBRUARY 15, 2022

In the hopes of healing her own life, she sought training in coaching, nutrition, fitness and mindfulness, and her goal became to teach others how to balance a thriving career, body and mind. With his StreetLevel Leadership website and mindset training, Davis has been able to mold professionals. Elena Cardone. Anaida Deti.

Mentoring 312

Mentoring International 2021 Social Media 312

Service Untitled

JULY 15, 2010

Service Untitled The blog about customer service and the customer service experience. Expressive : Spontaneous, good negotiator,and learns by doing. The book starts out like a regular retail sales training book, but highlights some great ideas.

Customer Service 40

Customer Service Interviewing Training Expenses 40