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Underwriting employees’ educational expenses tax-free

BMT Office Administration

You may underwrite all of the employees’ educational expenses tax-free, even if the education leads to a degree, if one of these conditions applies: The education is required by you or the law so employees can keep their present salary, status, or job. Sounds like tax-free education is expensive, doesn’t it? Time for some tax ed.

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ClickUp vs. Trello: Which is the best project management software?

BMT Office Administration

If so, then you know how hectic project management can be at times, especially if you don’t have a centralized platform to keep track of your tasks. These frustrations are a big reason why project management software is so prevalent today, with literally dozens of apps available for keeping track of projects, tasks, and teams.

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Customer Service – The Small Business Advantage!

The Small Business Blog

Customer service is one of the few great advantages that a small business has over a larger competitor. Although they are unlikely to be able to compete on price, they have the potential to provide a far more personalised and caring customer care experience. Share This.

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Should You Encourage Your Team to Pursue Side Hustles?

Success

For example, imagine a middle manager in your company who wants to start a side business selling their own products. That middle manager has to learn a whole new set of skills to: Successfully market their company Make the products Sell the products to customers Adjust to customer feedback Handle customer service needs.

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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

But they are time-consuming and expensive. Standard Operating Procedures and automated processes such as Customer Relationship Management (CRM) software serve critical roles for scalability of enterprise generally. Your business’ customer service and general responsiveness are critical to your brand.

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When businesses decide to neglect customer service

Service Untitled

Do these powerful organizations therefore view customer service as an operational cost rather than a marketing investment? In a study from CRM Guru, bad customer service accounts for 70 percent of customer attrition followed by poor quality at 30 percent, price at 25 percent, and functionality at 15 percent.

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Of car dealerships and customer service

Service Untitled

Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.