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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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Anastasia Penright – CEO at Respect My Voice | Leaders: Create a Drama Free Workplace

Allwork

Her dedication to fostering positive workplace relationships and resolving conflicts shines through her career, which also includes hosting financial literacy events and speaking at theme conferences. But it’s really time to then have a conversation about the root of that, especially if you have to continue to work with that person.

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Ultimate travel itinerary

Practically Perfect PA

Additionally if you have equipped your manager with all of the information they need to deal with any emergencies, they will be able to cope without you being there to help, particularly if they are in a different time zone. The airline emergency and customer service numbers. Assist Travel.

Travel 100
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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100
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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

Lynn has organized strategic events such as the companys internal trade show, all-hands meetings, the annual awards banquet, internal events and leadership off-site meetings. Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. Her family and friends were also very excited for her.

2010 100
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Answering Reader Mail: 7 Tips on Attire, Scheduling & Etiquette

Musings of a High-Level Executive Assistant

This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. They brought him on as the CEO of Industrials and then there is another new CEO at the headquarters who is in charge of Services.

Attire 40
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Answering Reader Mail: What Do Employers Look for in High-Level EA Candidates?

Musings of a High-Level Executive Assistant

First and foremost, your job as an EA is to master working with many different people in a customer service role, and the admin work is actually secondary. One of my toughest assignments was when I had less than 24 hours to find a new location for an all-day recruiting event. Exhaust all resources. Luckily, I did!

Temping 40