LEADERASSISTANT.COM
JULY 2, 2023
In this episode, Jen talks about creating structure in your role, professional etiquette, and adapting quickly to changes at work. JOIN THE FREE COMMUNITY Join the Leader Assistant Global Community for bonus content, job opportunities, and to network with other assistants who are committed to becoming leaders!
Professional Assistant Blog
JULY 17, 2009
Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?
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Office Dynamics
APRIL 2, 2015
Customer-service focused. Great networking skills. Ability to remain calm under pressure. Excellent calendaring skills. Excellent time management skills. Good listener. Professional presence. Keeps delicate information private. Political knowledge. Anticipation of needs. Knows what the boss needs. Well, how did you do?
Service Untitled
JUNE 30, 2010
Service Untitled The blog about customer service and the customer service experience. Offer role-playing, mentoring and carefully select those employees who can resolve, address and deal with customers in a positive manner. Networking. If you’re still in the Stone. At a local.
Professional Assistant Blog
SEPTEMBER 9, 2008
Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
Service Untitled
AUGUST 12, 2010
Service Untitled The blog about customer service and the customer service experience. When you have hired the right people, and your employees know how to make customers feel important, customers keep coming back.
Service Untitled
OCTOBER 28, 2010
Service Untitled The blog about customer service and the customer service experience. Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it?
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